Robin Mcclintic
Lakewood,WA
Summary
Reliable Merchandise Associate offering 18 years of retail experience. Builds displays, updates signage and serves customer needs in fast-paced environments. Excellent time management and organizational skills with strong verbal and written communication abilities.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
18
18
years of professional experience
Work History
Merchandise Associate
Biglots
Lakewood, WA
02.2005 - 10.2022
- Assisted in maintaining organized merchandise displays and inventory accuracy.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to restock shelves and enhance product visibility.
- Identified and reported discrepancies in inventory levels to management promptly.
- Trained new associates on store policies, procedures, and safety protocols.
- Ensured compliance with company standards for product presentation and cleanliness.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
- Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.
- Rotated manufacturer products.
- Organized store merchandise racks by size, style, and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Developed visual merchandising plans and strategies to promote store offerings.
Education
GED -
Kirkland Community College
Rose City, MIHigh School Diploma -
Mountlake Terrace High
Mountlake Terrace, WA06-1975
Skills
Stocked shelves, helped customers, cashier, cleaned my work area
Timeline
Merchandise Associate
Biglots
02.2005 - 10.2022
GED -
Kirkland Community College
High School Diploma -
Mountlake Terrace High