Robin McCoy
Lake Elsinore,CA
Summary
Seeking a fulfilling position as an IT professional supporting all IT Needs that offers growth opportunities and allows me to utilize my skills and experience.
Overview
25
25
years of professional experience
Work History
UAT Quality Assurance Associate
Wells Fargo Dealer Services
03.2010 - 06.2025
- Started as a contract Senior Quality Assurance Analyst.
- Worked remotely as part of a scrum team performing user acceptance testing on systems in support of operations and loan originations.
- Writing test scripts for upcoming software releases.
- Systems for user acceptance and regression testing are inclusive of Credit Revue System, Fleet Finance System, Dealer Information System, iTop, eServices, FileNet, WFDS.com.
- Working both independently and as part of a team on projects.
- Participated in project planning, business functional requirements review, internal systems design and specification preparation, test planning for all test phases and implementations as a scrum team member for the loan originations team.
- Created and conducted Stakeholder presentations for Service Requests and Projects.
- Conducted analysis and prepared required department documentation and procedures.
- Document all phases of testing process. Scripting. log, track, and verifies resolution of software and specification defects.
- Participated in post implementation and validation with stakeholder team members.
- Fostering a successful relationship with business units, acting as a liaison regarding service requests, projects and trouble tickets working closely with both QA partners and the business liaison as well as facilitating communication.
- Provides excellent customer service at all points of customer contact.
Sr. V&/V Consultant, Sr. Quality Assurance Analyst
Edwards Lifesciences
09.2013 - 12.2013
- Conducted verification and validation testing in the Critical Care division.
- Projects include EV1000, glucose monitoring system, data box for Hospital Information System enabled release, as well as various software tool validations.
- Testing environment: Windows XP embedded for Intel Atom and MKS semiconductors.
Sr. Quality Test Engineer
Hyundai Capital
11.2010 - 01.2011
- Testing browser-based (IE8) websites, Java platform lease and retail statement website testing.
Sr. Software Quality Test Engineer
Networks in Motion
11.2009 - 11.2010
- Validate functionality and usability via black box testing for GPS applications using smartphone and desktop software.
Sr. Quality Test Engineer
ADP
07.2009 - 10.2009
- Test Planning and execution on ADP Tax applications on UNIX application.
Software Quality Test Engineer/Business Analyst
Ceridian Tax Service
05.2007 - 05.2009
- Software test and requirements gathering for state and federal compliance for new programs as well as maintenance of existing UNIX and web-based programs.
Quality Assurance/Business Analyst
Ameriquest Mortgage Company
11.2004 - 09.2007
- Manual testing a newly developing Loan Origination Project (ASAP) and existing web-based loan origination product (Empower).
- As a Business Analyst, input on system needs and changes.
Senior Quality Assurance Analyst
Option One Mortgage Corp.
02.2004 - 09.2004
- Manual testing a newly developing browser based Loan prequalification, leadership role in the successful completion of product testing for each release for mortgage based applications.
Sr. Quality Assurance Analyst/Business Analyst
I/O Software, Inc.
07.2002 - 01.2004
- Manual testing of system security software for biometrics using IE based applications.
Software Quality Test Engineer/Business Analyst
Ceridian Tax Service
01.2000 - 07.2002
- Software test and requirements gathering for state and federal compliance for new programs as well as maintenance of existing UNIX mainframe and web-based.
Education
High School Diploma -
Cerritos College
Norwalk, CASkills
- Agile
- Waterfall
- SCRUM
- SDLC
- Manual testing
- Troubleshooting systems
- GPS smartphone software
- Functional testing
- Integration testing
- White box testing
- SQL server
- Positive testing
- Negative testing
- Regression testing
- UAT
- Website testing
- Software implementation
- Viewshop
- ICMP
- UNIX
- Linux
- net
- Microsoft Team Foundation Server
- Visual Basic
- SQL
- Jira
- ALM
- Biometric tools
- Printer software
- Communication skills
- Presentation skills
- Time management
- Team player
- Fast learner
Test Tools
- Viewshop
- ICMP
- UNIX
- Linux
- Web .net
- Microsoft Team Foundation Server
- Visual Basic
- SQL
- Defect tracking databases includes Jira and ALM
- Biometric tools
- Printer software
Technical Skillset
- Experienced with Agile, Waterfall, and SCRUM SDLC methodologies, with a solid understanding of software processes.
- Strong background in mortgage, auto financial services (loan originations), biometrics, and print services.
- Superior communication and presentation skills, highly motivated, fast learner, team player.
- Excellent time management skills.
- Adept in manual testing as an agile/scrum team member with knowledge of a variety of manual test tools for troubleshooting systems, GPS smartphone software, functional, integration, white box testing using SQL server, positive/negative testing, regression and UAT, website testing, software implementation.
Timeline
Sr. V&/V Consultant, Sr. Quality Assurance Analyst
Edwards Lifesciences
09.2013 - 12.2013
Sr. Quality Test Engineer
Hyundai Capital
11.2010 - 01.2011
UAT Quality Assurance Associate
Wells Fargo Dealer Services
03.2010 - 06.2025
Sr. Software Quality Test Engineer
Networks in Motion
11.2009 - 11.2010
Sr. Quality Test Engineer
ADP
07.2009 - 10.2009
Software Quality Test Engineer/Business Analyst
Ceridian Tax Service
05.2007 - 05.2009
Quality Assurance/Business Analyst
Ameriquest Mortgage Company
11.2004 - 09.2007
Senior Quality Assurance Analyst
Option One Mortgage Corp.
02.2004 - 09.2004
Sr. Quality Assurance Analyst/Business Analyst
I/O Software, Inc.
07.2002 - 01.2004
Software Quality Test Engineer/Business Analyst
Ceridian Tax Service
01.2000 - 07.2002
High School Diploma -
Cerritos College
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