Microsoft Office, SAP, Salesforce
Robin McElroy
Seguin,TX
Summary
Dedicated Sales/Manufacturing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Paving Rebar Demand Planner/Scheduling Specialist
Commercial Metals Co
Seguin, TX
09.2017 - Current
- Review historical sales trends and research demand drivers to prepare forecast data and develop statistical forecast models.
- Establish and implement solutions to improve demand forecast accuracy for over 50 active contracts.
- Procure and manage inventories to support customer backlog and forecast.
- Communicate demand plans to production to resolve gaps between demand and supply plans.
Scheduling Assistant
Commercial Metals Co
Seguin, TX
01.2015 - 09.2017
- Worked with manager and supervisor to plan and coordinate production schedules for over 30 active projects.
- Conferred with managers and sales team to revise plans and achieve demanding targets.
- Performed job information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
- Input data in SAP to create updated status reports for quick reference of project progress and deadlines
Customer Service Specialist
Minor Corporation
San Antonio, TX
01.2012 - 12.2014
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
BBA - Business Administration
Sul Ross State University
Alpine, TX 09.1986 - 12.1992
Skills
Sales forecasting
Strategic planning
Research methods
Database Management
Communications management
Software
Timeline
Paving Rebar Demand Planner/Scheduling Specialist
Commercial Metals Co
09.2017 - Current
Scheduling Assistant
Commercial Metals Co
01.2015 - 09.2017
Customer Service Specialist
Minor Corporation
01.2012 - 12.2014
BBA - Business Administration
Sul Ross State University
09.1986 - 12.1992