ROBIN MCGEE
Huffman,TX
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
7
7
years of professional experience
Work History
Underwriter
UBC Insurance
11.2024 - Current
- Reviewed and analyzed insurance applications for risk assessment and underwriting decisions.
- Assisted in evaluating applicant information to determine coverage eligibility and pricing.
- Collaborated with team members to streamline documentation processes for efficiency.
- Utilized underwriting software to input data and track application progress.
- Engaged with clients to clarify details and gather additional information as needed.
- Developed knowledge of industry standards and best practices through ongoing training sessions.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Scheduler/Inventory Manager
EDC Moving Systems
09.2023 - 11.2024
- Coordinated scheduling for multiple projects to optimize resource allocation and minimize conflicts.
- Assisted in tracking project timelines using scheduling software to enhance workflow efficiency.
- Communicated with team members to gather availability and ensure alignment on project deadlines.
- Monitored progress of scheduled tasks, providing updates to stakeholders as needed.
- Adapted schedules in response to changes in project scope or resource availability, maintaining flexibility.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
- Utilized inventory management software to track stock movements and generate reports.
- Implemented best practices for inventory organization, improving retrieval efficiency.
- Assisted in training new staff on inventory procedures and safety protocols.
- Created and updated regular inventory reports and records.
Shipping and Receiving Manager
Anderson Power Sports
02.2023 - 09.2023
- Managed daily shipping and receiving operations to ensure timely dispatch of goods.
- Oversaw inventory control processes, maintaining accuracy in stock levels and order fulfillment.
- Implemented tracking systems for shipments, enhancing visibility and communication across departments.
- Coordinated with suppliers to resolve discrepancies in orders, improving overall supply chain efficiency.
- Streamlined receiving procedures, reducing processing time for incoming shipments by optimizing workflows.
- Conducted regular audits of inventory and shipping records to ensure compliance with company standards.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Office Manager/Merchandise Manager
Mohave PowerSports
12.2018 - 02.2023
- Managed office supplies inventory, ensuring timely procurement and minimal disruption to operations.
- Coordinated scheduling and appointments for executives, optimizing time management and workflow efficiency.
- Streamlined administrative processes, enhancing communication between departments and improving overall productivity.
- Developed internal documentation procedures, standardizing practices across office functions for increased accuracy.
- Trained new staff on office protocols and software applications, fostering a collaborative work environment.
- Assisted in budget management by tracking expenses and identifying opportunities for cost savings initiatives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Conducted regular store audits to ensure compliance with merchandising standards and maintain brand integrity.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
Education
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ08-2028
Skills
- Documentation review
- Risk assessment
- Quality assurance
- Relationship building
- Sales support
- Business development
- Customer service
- Office management
- Organizational skills
- Attention to detail
- Strong work ethic
- Effective multitasking
Timeline
Underwriter
UBC Insurance
11.2024 - Current
Scheduler/Inventory Manager
EDC Moving Systems
09.2023 - 11.2024
Shipping and Receiving Manager
Anderson Power Sports
02.2023 - 09.2023
Office Manager/Merchandise Manager
Mohave PowerSports
12.2018 - 02.2023
Bachelor of Science - Business
University of Phoenix
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