Results-driven professional with a clean driving record and a strong focus on safety, honed at Transdev Transportation. Proven ability to enhance service delivery through effective scheduling and problem-solving. Experienced in training staff and providing exceptional passenger assistance, ensuring comfort and satisfaction for all clients.
Work History
Bus Driver
Transdev Transportation
Managed schedules effectively, minimizing delays while maintaining punctuality across routes.
Trained new drivers on operational procedures and safety protocols for enhanced performance.
Implemented feedback mechanisms for continuous improvement in service delivery and passenger satisfaction.
Collaborated with dispatchers to optimize route planning and resource allocation for improved efficiency.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Communicated regularly with central dispatch teams to report delays and route changes.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
IHSS Care Provider
Alameda County Social Services Agency
Assisted clients with daily living activities, ensuring comfort and safety.
Developed individualized care plans based on client needs and preferences.
Monitored and documented clients' health status, reporting changes to case managers.
Coordinated transportation for clients to medical appointments and social activities.
Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
Provided transportation for clients to medical appointments, social events, and other necessary outings.
Manager
Safeway Grocery Store
Trained staff on best practices for customer service and product handling.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Bus driver at Stagecoach, as a agency driver, and now permanent employed by StagecoachBus driver at Stagecoach, as a agency driver, and now permanent employed by Stagecoach