Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
Generic

Robin Mignano

Wurtsboro

Summary

Detail-oriented Administrative Assistant with 10+ years of experience in office support, scheduling, and client care. Known for strong communication, multitasking, and organizational skills. Adept in virtual tools and remote collaboration. Seeking to support LevineFam Charities with precision and empathy.

Overview

1
1
Certification

Work History

Server/Hostess

Wurstboro Diner
2022 - 2025
  • Greet guests warmly and manage reservations to ensure smooth seating flow
  • Train new front-of-house staff on service standards, POS systems, and customer interaction
  • Monitor inventory levels and communicate with kitchen staff to avoid shortages and delays
  • Handle transactions accurately and maintain a clean, organized workspace
  • Build rapport with regulars and new guests alike, contributing to a noticeable uptick in customer satisfaction
  • Work closely with team members to keep service running efficiently during busy shifts

Certified Home Health Aide

Right at Home
2017 - 2021
  • Assisted patients with mobilization, hygiene, health, rehabilitation, assistive medical care and other personal services.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships and care plans that worked with each individual patient.
  • Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.

Certified Home Health Aide

Hope Home Care
2016 - 2017
  • Delivered exceptional personal care while maintaining dignity for each individual client respecting privacy boundaries at all times.
  • Monitored vital signs regularly, identifying potential health issues early on for prompt intervention by medical professionals when necessary.
  • Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
  • Assisted patients with daily living activities, enhancing their quality of life and promoting independence.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Badge Administrator & Secretary

Conti
2012 - 2016
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files during the relief from The Sandy Super Storm and other disasters.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

Administrative Assistant / Customer Service

United Health Care Sub Company
2007 - 2012
  • Supported healthcare staff and assisted 500+ clients.
  • Conducted follow-ups to ensure form completion and their validity.
  • Collaborated with cross-functional teams to resolve complex customer concerns and provide comprehensive solutions.
  • Maintained accurate records of customer interactions, transactions, comments, and complaints in the database system.
  • Streamlined workflow processes by creating templates for common email responses to frequently asked questions from customers.
  • Organized client files electronically for easy retrieval during future customer interactions or audits.
  • Managed high-volume calls, emails, and chat queries to provide prompt assistance to customers.
  • Ensured confidentiality of sensitive information while handling account-related queries from customers.

Education

High School Diploma -

Storm King School
Cornwall-on-the Hudson
06-1991

Skills

  • Strong Work Ethic
  • Microsoft Office Suite
  • Google Workspace
    Zoom
  • Teams
  • Calendar Management
  • Client Communications

Certification

  • CHHA - Certified Home Health Aide

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Timeline

Server/Hostess

Wurstboro Diner
2022 - 2025

Certified Home Health Aide

Right at Home
2017 - 2021

Certified Home Health Aide

Hope Home Care
2016 - 2017

Badge Administrator & Secretary

Conti
2012 - 2016

Administrative Assistant / Customer Service

United Health Care Sub Company
2007 - 2012

High School Diploma -

Storm King School

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