Robin Morissette
Galveston,TX
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Director
Sheer Recovery
02.2020 - 04.2024
- Motivate and provide direction to my team of 32 employees
- Hiring, training and supervising
- Manage operations at multiple properties
- Treatment Planning
- Compliance
- Quality Assurance
- Community Relations
- Review and manage client records
- Educate staff on program policies and procedures
- Attend weekly leadership meetings
- Participate in training and onboarding of new hires
- Advocacy
- Arrange staff educational and training meetings
- Manage timecards, performance evaluations, and disciplinary actions
- Budget Management
- Crisis Management
- Continuous Improvement.
Case Manager
12 South Recovery
01.2019 - 02.2020
- Maintain and strive for positive, professional relationships with clients, staff, visitors and physicians
- Collaborate as a team to perform clinical assessments
- Attend daily Treatment Team meetings
- Manage caseload of 14 clients
- Document interactions with clients in Kipu system/ Super admit access
- Secure a release of information for the client's family or anyone else to be involved in client's treatment
- Maintain confidentiality of client's records
- Counsel family members to assist them in understanding and supporting client
- Act as a client advocate to coordinate required services or to resolve emergency problems in crisis situations
- Prepare and maintain treatment plans
- Counsel clients individually and in group sessions
- Develop a discharge and aftercare plan.
Team Lead/Case Manager
Sobertec-Aliso
12.2015 - 03.2018
- Maintain and strive for positive, professional relationships with clients, staff, visitors and physicians
- Collaborate with other staff members to perform clinical assessments, attending Treatment Team Staff meetings
- Orient clients to program and introduce them to client workbook, explain assignments
- Document interactions with client using the KIPU system
- Maintain confidentiality of records relating to client's treatment
- Prepare and maintain all required treatment records and reports
- Counsel clients individually and in group sessions
- Facilitate and create curriculum for group sessions
- Develop client treatment plan
- Secure a release of information for the client's family or anyone else to be involved in client's treatment
- Act as a client advocate to coordinate required services or to resolve emergency problems in crisis situations
- Counsel family members to assist them in understanding and supporting client
- Develop a discharge and aftercare plan.
On-Site Community Manager
Rebecca's House
07.2011 - 12.2015
- Collaborate with other staff members to perform clinical assessments, attending Treatment Team Staff meetings
- Act as client advocate to coordinate required services or to resolve emergency problems in crisis situations
- Effectively oversee all housing locations where clients live, their medication logs, appointments, passes, transfers and discharges
- Coordinate all hired and trained Recovery Assistants to ensure that client needs and safety are addressed in a timely and respectful manner
- Create and maintain a coherent weekly Recovery Assistant schedule for three offsite homes.
Education
No Degree - Drug And Alcohol Counselor Certification
Saddleback College
Mission Viejo, CA06.2011
High School Diploma -
Lemoore High School
Lemoore, CA06.1979
Skills
- Dedicated to providing memorable service to each individual by engaging clients and working as an effective team member
- Case Management
- Employee Orientation
- Supervising Experience
- Individual / Group Counseling
- Mental Health Counseling
- Group Therapy
- Leadership
- Crisis Intervention
- Communication skills
- Performance Management
- Crisis Management
- Motivational Interviewing
- Program Development
- Effective leader
- Administration knowledge
- Program Leadership
- Staff Development
Certification
- Substance Abuse Counseling Certification - CADC II (04/01/18 - 09/01/25)
- CPR Certification
- Driver's License
- First Aid Certification
Timeline
Program Director
Sheer Recovery
02.2020 - 04.2024
Case Manager
12 South Recovery
01.2019 - 02.2020
Team Lead/Case Manager
Sobertec-Aliso
12.2015 - 03.2018
On-Site Community Manager
Rebecca's House
07.2011 - 12.2015
No Degree - Drug And Alcohol Counselor Certification
Saddleback College
High School Diploma -
Lemoore High School
- Substance Abuse Counseling Certification - CADC II (04/01/18 - 09/01/25)
- CPR Certification
- Driver's License
- First Aid Certification
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