Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Childcare Provider
Self-employeed
07.2007 - 01.2009
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Enforced rules and managed behavior through developmentally appropriate discipline.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Developed lessons and activities to promote children's physical and emotional development.
Handled daily administrative tasks efficiently to minimize time away from children.
Created and implemented activities to promote language development.
Logged information regarding naps, feedings and any medications administered.
Liaised with parents and guardians to discuss child progress.
Lead VPK Teacher
Childcare Network
08.2009 - 08.2011
Developed weekly lesson plans and activities to engage children and promote learning.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained organized, fun and interactive classroom to help children feel safe.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Applied play-based strategies to provide diverse approaches to learning.
Assessed student progress and provided feedback on educational development.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
GED Teacher
Northwest Florida State College
01.2001 - 06.2007
Prepare students for the GED Exam in Math, Science, Social Studies, Reading, Writing and Computer Skill areas.
Monitored each student's progress and revamped strategies to maximize success.
Provided clear, informative and engaging classroom instruction.
Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
Provided individual mentoring and special tutoring to struggling students.
Managed small and large groups of students for classroom and off-site instruction.
Related to students through consideration of various socioeconomic and cultural backgrounds.
Updated documentation for school and individual records.
Personalized instruction based on needs, interests and capabilities of individual students.
Utilized multimedia strategies to facilitate learning and increase student engagement.
Stayed abreast of latest changes in field by completing training courses and attending conferences.
Education
Elementary Education
The University of West Florida
Pensacola, FL
Bachelor Of Science - Business Administration And Management
The University of West Florida
Pensacola, FL
06.1999
Timeline
Waitress
Waffle House
05.2019 - Current
Lead VPK Teacher
Childcare Network
08.2009 - 08.2011
Childcare Provider
Self-employeed
07.2007 - 01.2009
GED Teacher
Northwest Florida State College
01.2001 - 06.2007
Elementary Education
The University of West Florida
Bachelor Of Science - Business Administration And Management