Robin Myers
Corpus Christi,TX
Summary
Organized and detail-oriented team player seeking to fill and maintain a fulfilling position that challenges and professionally enhances training and work experience. Skilled in anticipating guest needs, addressing complaints, and resolving issues in a timely manner.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Cheesecake Factory
11.2022 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Red Lobster
01.2020 - 12.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Outback Steakhouse
01.2018 - 01.2019
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Business Administration
Concordia University
Austin, TX01.2019
Associate of Applied Science - AAS in Management Development
Del Mar College
Corpus Christi, TX01.2018
Skills
- Leadership
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking Abilities
- Inventory Management
- Cleaning and Sanitizing
- Conflict and Complaint Resolution
- Food and Beverage Service
Certification
TABC
Food Handlers
Timeline
Server
The Cheesecake Factory
11.2022 - Current
Server
Red Lobster
01.2020 - 12.2020
Server
Outback Steakhouse
01.2018 - 01.2019
Business Administration
Concordia University
Associate of Applied Science - AAS in Management Development
Del Mar College
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