Robin Nagy
Harrisburg,PA
Summary
Detail-oriented leader with strong organization skills looking for a position to utilize interpersonal skills, creativity, and independent decision-making skills to positively impact company success.
Overview
1824
1824
years of professional experience
Work History
Business Development/Marketing - Office/Warehouse Manager
Columbia Ancillary Services
08.201 - Current
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Prepared persuasive sales and marketing presentation materials to engage clients. Helped with planning and hosting of marketing events.
- Planned and carried out successful marketing events and trade show appearances as head of 3 person marketing team.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Developed and maintained strong working relationships with professionals, customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service contracts.
- Presented professional image consistent with company's brand values.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Diretor of Buinsess Development
Progressive Healhtcare Managment
01.2014 - 08.2014
- Strategic planning and implementation of business strategies, increasing revenue, and effectively targeting new markets.
- Launched a new home healthcare company.
- Developed marketing materials, to include brochures, bill boards, websites
- Organized community events
- Participated in vendor shows to increase visibility
- Built partnerships with outside organizations to increase revenue
Business Development / Customer Service
Columbia Ancillary Services
05.2012 - 12.2013
- Developed new territory
- Analyzed customer service trends and price points to discover areas of opportunity and target market.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Coordinated and participated in industry vendor shows
- Participated in all aspects of processing contracts for new accounts.
- Devised content strategy to effectively engage target audiences.
- Continually maintained and improved company's reputation and positive image in markets served.
Education
Associate of Arts - Radiography
Hershey Medical Center
School Of Radiologic Technology06.1986
Skills
- Business Development
- Staff Management
- Logistics Management
- Organizational Development
- Hiring and Retention
- Strategic Planning
- Contract Management
- Event Organization
Timeline
Diretor of Buinsess Development
Progressive Healhtcare Managment
01.2014 - 08.2014
Business Development / Customer Service
Columbia Ancillary Services
05.2012 - 12.2013
Associate of Arts - Radiography
Hershey Medical Center
Business Development/Marketing - Office/Warehouse Manager
Columbia Ancillary Services
08.201 - Current
Similar Profiles
Kathy WagnerKathy Wagner
Occupational Therapy Assistant at Stein Ancillary Services- Promenade health and Rehab.Occupational Therapy Assistant at Stein Ancillary Services- Promenade health and Rehab.
Thalia Talamantes SalasarThalia Talamantes Salasar
Allergy Technician at Ancillary ServicesAllergy Technician at Ancillary Services
Samuel Quaidoo EsselSamuel Quaidoo Essel
Electrical Technician at Medical Equipment And Ancillary ServicesElectrical Technician at Medical Equipment And Ancillary Services