Robin Nilon
Succasunna
Summary
Food service professional with proven track record in delivering top-notch customer service and efficient order management. Known for strong team collaboration and adaptability to changing demands. Possesses excellent interpersonal skills and customer-focused attitude.
Overview
2026
2026
years of professional experience
Work History
Server
Rusillos
West Caldwell, New Jersey
01.2020 - Current
- Server in a busy, upscale Italian restaurant. Responsibilities include: explaining daily specials, server station and table preparation, ordering desserts weekly, taking reservations, making table charts for the evening and seating customers.
- Managed food and beverage orders efficiently, minimizing wait times for patrons.
- Trained and mentored new servers on menu knowledge and best practices.
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
Server/Bartender
Cafe Navona
Rockaway, NJ
2018 - 2020
- Used above listed skills and was involved in wine pairing events.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Managed table assignments and prioritized customer needs in high-volume settings.
- Managed bar inventory and supplies, optimizing stock levels to reduce waste and enhance efficiency.
- Trained and mentored junior bartenders on mixology techniques and operational best practices.
Server/Bartender
Nicole’s 10
Randolph, New Jersey
2016 - 2018
- Server/Bartender for a fusion restaurant serving American dishes mixed with the inspiration of other cultures. Learned about wine pairings and craft cocktails.
- Delivered exceptional customer service, enhancing guest satisfaction and retention.
Server/Bartender
Morris Tap and Grill
Randolph, New Jersey
2014 - 2016
- Head server/bartender for Chopped Champion Chef, Erik Levine. I also worked closely with Chef Erik in various off premises catering venues and promotions. Was taught about complex flavor profiles and craft beer.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Associate of Science - Business Management
MSU
Montclair, New Jersey06-2000
Skills
- Highly skilled in the food service/mixology industry I have been working in the industry for over 15 years Extensive knowledge of wine pairings and food profiles
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cash handling
LANGUAGES
English
Timeline
Server
Rusillos
01.2020 - Current
Server/Bartender
Cafe Navona
2018 - 2020
Server/Bartender
Nicole’s 10
2016 - 2018
Server/Bartender
Morris Tap and Grill
2014 - 2016
Associate of Science - Business Management
MSU