Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Robin Nilon

Succasunna

Summary

Food service professional with proven track record in delivering top-notch customer service and efficient order management. Known for strong team collaboration and adaptability to changing demands. Possesses excellent interpersonal skills and customer-focused attitude.

Overview

2026
2026
years of professional experience

Work History

Server

Rusillos
01.2020 - Current
  • Server in a busy, upscale Italian restaurant. Responsibilities include: explaining daily specials, server station and table preparation, ordering desserts weekly, taking reservations, making table charts for the evening and seating customers.
  • Managed food and beverage orders efficiently, minimizing wait times for patrons.
  • Trained and mentored new servers on menu knowledge and best practices.
  • Implemented inventory management procedures, reducing waste and optimizing stock levels.

Server/Bartender

Cafe Navona
2018 - 2020
  • Used above listed skills and was involved in wine pairing events.
  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Managed table assignments and prioritized customer needs in high-volume settings.
  • Managed bar inventory and supplies, optimizing stock levels to reduce waste and enhance efficiency.
  • Trained and mentored junior bartenders on mixology techniques and operational best practices.

Server/Bartender

Nicole’s 10
2016 - 2018
  • Server/Bartender for a fusion restaurant serving American dishes mixed with the inspiration of other cultures. Learned about wine pairings and craft cocktails.
  • Delivered exceptional customer service, enhancing guest satisfaction and retention.

Server/Bartender

Morris Tap and Grill
2014 - 2016
  • Head server/bartender for Chopped Champion Chef, Erik Levine. I also worked closely with Chef Erik in various off premises catering venues and promotions. Was taught about complex flavor profiles and craft beer.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.

Education

Associate of Science - Business Management

MSU
Montclair, New Jersey
06-2000

Skills

  • Highly skilled in the food service/mixology industry I have been working in the industry for over 15 years Extensive knowledge of wine pairings and food profiles
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Cash handling

LANGUAGES

English

Timeline

Server

Rusillos
01.2020 - Current

Server/Bartender

Cafe Navona
2018 - 2020

Server/Bartender

Nicole’s 10
2016 - 2018

Server/Bartender

Morris Tap and Grill
2014 - 2016

Associate of Science - Business Management

MSU

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