Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
References
Motorcycles, gardening, my grandkids
Timeline
Generic
Robin Pampel

Robin Pampel

Waverly,MN

Summary

Organized individual with 20+ years’ experience in the Human Resource field. Expert in workforce planning and recruitment, onboarding and training and employee relations. Recognized for successfully managing multiple projects simultaneously, resolving conflicts and providing guidance to Leadership. Proven track record of developing and executing HR strategies to improve employee satisfaction and productivity. Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment.

Overview

20
20
years of professional experience

Work History

OARS – Onboarding and Retention Specialist

Cassia – Haven Homes of Maple Plain
03.2024 - Current
  • Conducting and analyzing employee surveys and employee stay interviews for 200+ employees
  • Develop advancement and career paths for workers for growth and development
  • Deploy OARS program tools and resources throughout Skilled Nursing staff/leaders
  • Training and leadership coaching on various methods of learning delivery and effective staff meeting schedules, agendas tools
  • Develop an Employee Mentoring program and staffing it with top talent.
  • Create an Employee Engagement Committee and meet monthly to discuss employee needs/wants.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Address employee concerns and provide solutions to nurture a trusting relationship with all levels of staff.
  • Evaluated current employee retention strategies, recommended improvement, and implement trainings.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Sr. HR Generalist

Doosan Bobcat North America Litchfield and Rogers plants
08.2022 - 07.2023
  • Recommend, develop and implement employee relations practices to foster positive employer-employee relationship for 500+ employees
  • Provide guidance and counsel to employees relative to policy administration and interpretation
  • Conduct investigations as needed
  • Run Employee Orientations, sharing history of Doosan Bobcat, Benefits, payroll, PTO, and all other HR related information from employee handbook
  • Assist managers with succession planning and development discussions
  • Salary/Benefit Administration - Site contact for all benefit/payroll related questions
  • Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
  • Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
  • Prepare reports as needed to meet local and corporate requirements
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidates.
  • Administer job posting system Recruits, interviews, and participates in selection process
  • Responsible for new hire orientation and onboarding Job Requirement

HR Director

TAJ Technologies Inc.
12.2020 - 08.2022
  • Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes
  • Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
  • Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
  • Board of Director for company’s 401k
  • Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment
  • Directed benefits administration process, leading to increased employee understanding and utilization of available offerings
  • Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately
  • Work closely with Payroll to ensure documentations and set up of new hires in their state are correct
  • Developed and managed a staff of 4 HR Recruiters in India and 2 HR Recruiters in the US and 1 HR Generalist
  • Compiled information about compensation and benefits packages based on market data
  • Problem Solving and Budget management
  • Ensure the implementation of HR policies and procedures and keep up with new and changing regulations
  • Oversee recruitment and selection of Government, Tech and Healthcare staff
  • Compile data for Annual Report Census, Company Certifications, EEOC/AAP, VETS, Equal Pay, 401k (5500)
  • Structured compensation and benefits according to market conditions and budget demands.

Recruiting Consultant, HR Manager, HR Generalist

Robert Half Management Services
09.2018 - 12.2020
  • Maximize team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
  • Collect and analyze information to monitor compliance outcomes and identify and address trends of non-compliant behavior
  • Maintain work structure by updating job requirements and job descriptions for all positions
  • Coordinate implementation of people-related services, policies and programs through departmental staff
  • Improve organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Managed employee operation across 5 locations
  • Migrate legacy HRIS system to new technology to minimize business impacts
  • Educated staff on new HR software functionality
  • Reduce expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Screened and interviewed candidates to evaluate potential employees' qualifications

Regional Human Resource Manager

USI Insurance Services
09.2016 - 09.2018
  • Partner with leadership to ensure strategic HR goals are aligned with business initiatives
  • Maintain HR Systems and processes
  • Provide support and guidance to HR Staff in the South East Region 500+ employees
  • Conduct performance and salary reviews
  • Analyze trends in compensation and benefits
  • Ensure all company HR policies are applied consistently
  • Develop recruitment strategies
  • Manage the staffing process, including recruitment, interviewing, hiring and onboarding for all sites.
  • Liaised between multiple business divisions to improve communications.
  • Facilitated leadership development through targeted training programs and mentorship opportunities.

Senior Accounting Specialist

HDR Inc.
08.2014 - 04.2016
  • Gather and analyze employee, department and company-wide financial information for 300+ employees
  • Review documents and accounts for discrepancies and resolve variances
  • Track and document all expenses
  • Apply proper codes to invoices, files and receipts
  • Keep up to date knowledge on applicable federal and state requirements to minimize legal and financial risks
  • Organize budget documentation and track expense to maintain tight business controls
  • Assess data to verify entry, calculation and billing code accuracy
  • Investigate and resolve internal accounting variances to keep records current
  • Reconcile all company credit cards, employee expenses and commission
  • Research charges on projects as needed for DA and provide backup.

Human Resources Manager

University Village
08.2012 - 08.2014
  • Benefits and Compensation analysis according to market conditions and budget demands increasing coverage percentage to 55%
  • Liaison between multiple business divisions to improve communication
  • Assess effectiveness of programs and make proactive changes to meet changing demands
  • Conducts various HR related training classes employees on training for 300+ employees
  • Create and implement forward-thinking initiatives to improve employee engagement
  • Monitor status of accounts receivable and payable to facilitate efficient use of budget and resources.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.

Global Mobility Manager

PricewaterhouseCoopers
06.2011 - 08.2012
  • Primary point of contact for relocating employees, offering support and guidance throughout their move of 200 employees
  • Coordinate with mobility vendors to ensure efficient and cost-effective services
  • Educate mobility employees on Benefits, policies, expenses, timelines, available resources, language courses, housing options to ensure a smooth and seamless relocation experience
  • Maintain strong, professional relationships with employees embodying company values at all times.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Arts -

Tarrant Community College
Hurst, TX
05.1998

Skills

  • Applicant Tracking Systems
  • Performance Evaluation
  • Active Listening
  • Conflict Resolution
  • Financial Analysis
  • Recruitment
  • Onboarding & Retention
  • Terminations
  • Employee Relations
  • Compensation Analysis
  • Process Improvement
  • Data Analysis
  • Team Collaboration
  • Compensation Structuring
  • Candidate Sourcing
  • Workers Compensation
  • Benefits Administration
  • Time and Payroll administration
  • Training Development
  • Strategic Planning
  • Global Mobility
  • Customer Feedback Analysis
  • Persuasion techniques

Affiliations

  • NASA
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Society of Human Resource Management (SHRM)
  • Guardian Ad Latium

Volunteer Experience

Guardian Ad Litem Volunteer, Tampa, FL, Practiced active listening while speaking with clients to assess their needs accurately., Investigated reports of abuse or neglect according to established protocols., Facilitated positive outcomes through effective negotiation techniques between opposing sides., Maintained detailed records of all interactions, meetings, and court hearings related to cases., Provided regular updates on the progress of cases to judges and other stakeholders., Demonstrated excellent communication skills when providing testimony in court proceedings., Provided emotional support for children who have experienced trauma or loss., Monitored compliance with court orders pertaining to visitation schedules or custodial arrangements., Assessed family dynamics and environmental factors contributing to each situation., Advocating for children's rights by developing individualized plans that meet their needs., Built trust with parents by providing supportive guidance throughout the process., Managed referrals to confirm linkage with resources., Interviewed persons to obtain variety of information applicable to provision of social services.

References

Available on request

Motorcycles, gardening, my grandkids

I fell in love with motorcycles when I was 15. It is like breathing to me.

Gardening, well I own 5 acres of farm land and currently am growing hay. I have a small garden to sustain my family (and occasional friends) for the year.

As for my grandkids, I enjoy watching them out on the farm - helping out and riding their four wheelers, skiing, making a fairy forest and riding motorbikes.

Timeline

OARS – Onboarding and Retention Specialist

Cassia – Haven Homes of Maple Plain
03.2024 - Current

Sr. HR Generalist

Doosan Bobcat North America Litchfield and Rogers plants
08.2022 - 07.2023

HR Director

TAJ Technologies Inc.
12.2020 - 08.2022

Recruiting Consultant, HR Manager, HR Generalist

Robert Half Management Services
09.2018 - 12.2020

Regional Human Resource Manager

USI Insurance Services
09.2016 - 09.2018

Senior Accounting Specialist

HDR Inc.
08.2014 - 04.2016

Human Resources Manager

University Village
08.2012 - 08.2014

Global Mobility Manager

PricewaterhouseCoopers
06.2011 - 08.2012

Associate of Arts -

Tarrant Community College
Robin Pampel