Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
DSP
Adapt
Bronx, New York
12.2019 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Substance Abuse Counselor
St. Johns Riverside Hospita
Yonkers, NY
11.2006 - 11.2019
Delivered presentations at local schools and community organizations about the dangers of drug use and addiction.
Assessed clients to determine individual needs and developed treatment plans accordingly.
Provided individual, family, and group counseling sessions to address addiction issues.
Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
Conducted assessments of client's mental health status and substance use history.
Collaborated with other healthcare professionals to ensure effective patient care.
Maintained accurate records of client progress in the electronic medical record system.