Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
End of Life Doula Certification
Timeline
Generic

Robin Patrick

Elburn,IL

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Caregiver

Visiting Angels Living Assistance Services
09.2023 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Prepared nutritious meals according to dietary restrictions, supporting clients overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Owner/Director of Membership/Sales/Trainer

F45 Training
01.2020 - Current
  • Successfully opened doors in the middle of a pandemic with 40 base members
  • Currently at 150
  • Built a community-focused gym by building relationships with members on an on-going basis
  • Developed and implemented effective sales processes based on interpersonal customer service principles
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly/relational service
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
  • Developed and created ads and videos to increase lead generation
  • Managed, tracked and communicated with 100% of leads
  • Effectively managed membership base while increasing lead generation
  • Coached staff on strategies to enhance performance and improve customer relations
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations
  • Identified business issues, creating customized solutions for individual problems
  • Oversaw sales and marketing operations while developing strategic partnerships.

CEO of Family Household

Self-employed
01.1998 - 01.2019
  • Responsible for all details involving scheduling of family members
  • Implemented and maintained all responsibilities for housekeeping, building maintenance, nutrition, first-aid, pet care, psychology, transportation and financial planning
  • Promoted patience, stamina and adaptability to change while remaining extremely organized
  • Raised two children to be productive, successful, compassionate adults.

Special Events Coordinator - Volunteer

First Baptist Church of Geneva
01.2008 - 01.2010
  • Organized event facility, food and beverage selections and audio-visual arrangements
  • Oversaw event logistics, venue scheduling and accommodations
  • Coordinated vendors, timelines and budgets for events
  • Assessed event success and identified improvement areas through client feedback
  • Scheduled and managed transportation for event participants
  • Organized High Tea, women's events, dinners, conferences and special events
  • Selected décor and event materials fitting clients' requests and vision.

Education

Bachelor of Science in Communications -

University of Pittsburgh
Pittsburgh, PA

Skills

  • Dependable and Responsible
  • Patient advocacy
  • End-of-life care
  • Alzheimer's care
  • Interpersonal Relations
  • Patient Companionship
  • Mobility Assistance
  • Basic Housekeeping
  • HIPAA Compliance
  • Care Plan Adherence
  • Meal Preparation
  • Progress Documentation
  • Direct Patient Care
  • Relationship Building
  • Patient Care
  • Compassionate Communication
  • Strong Ethics
  • Daily Living Assistance
  • Behavior Redirection

Volunteer Experience

  • KIDSHOPE USA, Program Director, 2014, 2018
  • Breaking Free, Gala volunteer, 2017

Certification

End of Life Doula

End of Life Doula Certification

Provide guidance and help to  individuals and families to overcome the barriers to death. This offers logistical,  emotional support and companionship  to help families navigate death on their own terms. 

Timeline

Caregiver

Visiting Angels Living Assistance Services
09.2023 - Current

Owner/Director of Membership/Sales/Trainer

F45 Training
01.2020 - Current

Special Events Coordinator - Volunteer

First Baptist Church of Geneva
01.2008 - 01.2010

CEO of Family Household

Self-employed
01.1998 - 01.2019

Bachelor of Science in Communications -

University of Pittsburgh
Robin Patrick