Robin Patterson
Jacksonville,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Paraprofessional
SubTeach USA
Jacksonville, FL
03.2025 - Current
- Provided guidance to students in the classroom setting.
- Helped implement behavior management strategies for individual students.
- Utilized effective communication strategies when interacting with diverse populations.
- Supervised small groups of students during instruction time.
Release of Information Specialist
Opusing LLC
Jacksonville, FL
03.2023 - 09.2024
- Responded promptly and professionally to customer inquiries via telephone or email.
- Reviewed patient records to determine releasable information according to HIPAA regulations.
- Resolved issues relating to incomplete or inaccurate authorizations.
- Prepared correspondence notifying requestors when additional documentation is needed prior to releasing requested documents.
- Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
Medical Records Specialist
Correct Care Solutions
Jacksonville, FL
06.2016 - 02.2017
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Reviewed medical records to ensure accuracy and completeness.
- Scanned documents into electronic health record system according to established procedures.
- Performed data entry into electronic health record systems.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Answered inquiries regarding the status of patient records or their availability.
Medical Office Manager's Assistant
Education Corporation of America
Jacksonville, FL
09.2013 - 05.2016
- Coordinated logistics for internal and external staff meetings and conferences.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Interviewed, hired and trained medical office teams and conducted performance reviews
- Assessed student progress regularly through formal and informal assessments.
- Established expectations for student behavior while maintaining an atmosphere of mutual respect.
- Encouraged critical thinking skills among students through problem-solving activities.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Maintained accurate records of student attendance, grades, test scores.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained confidential records relating to personnel matters.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Bachelor of Science - Allied Health Management
Jones College
Jacksonville, FL04-2011
Associate of Science - Medical Assistant
Jones College
Jacksonville, FL12-2009
Skills
- Behavior management
- Student supervision
- Medical record auditing
- Electronic health records
- HIPAA compliance
- Customer service
- Time management
- Attention to detail
- Team supervision
- Clear oral/written communication
- Employee training
- Interdisciplinary team collaboration
- Training development
- Office equipment usage
Certification
- Registered Medical Assistant
Timeline
Paraprofessional
SubTeach USA
03.2025 - Current
Release of Information Specialist
Opusing LLC
03.2023 - 09.2024
Medical Records Specialist
Correct Care Solutions
06.2016 - 02.2017
Medical Office Manager's Assistant
Education Corporation of America
09.2013 - 05.2016
Bachelor of Science - Allied Health Management
Jones College
Associate of Science - Medical Assistant
Jones College
Similar Profiles
Tasharra TaylorTasharra Taylor
Substitute Teacher at ESS SubteachSubstitute Teacher at ESS Subteach
CLAY Lewi SiosiCLAY Lewi Siosi
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Raghavendra WalkhindeRaghavendra Walkhinde
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA
Luis VilaLuis Vila
Pipefitter Foreman at Gary Rodgers PlumbingPipefitter Foreman at Gary Rodgers Plumbing
Destiny FieldsDestiny Fields
Fraud Operations Specialist at CitibankFraud Operations Specialist at Citibank