Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobby Broadie

Raleigh,NC

Summary

Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.

Overview

24
24
years of professional experience

Work History

Field Service Texhnician

Altec
11.2024 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.

Welder

Altec
04.2018 - 11.2024
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.

Field Service Technician

Altec
10.2021 - 07.2022
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.

Welding Unit Assembler

Waukesha Electric System
03.2001 - 04.2016

Executed leak-repair welding using Arc, MIG, and Stick methodologies.

Conducted thorough checks on assembled units to verify integrity before distribution.

Ensured appropriate dew point levels before painting.

Education

High School Diploma -

Charles B. Aycock High School
Pikeville
1996

Skills

    MIG, Stick and Submerged Arc welding in various positions (flat, vertical, overhead)

    Hazardous Material and Biohazard Training cutting instruments (Plasma Cutter, Cutting Torch)

Timeline

Field Service Texhnician

Altec
11.2024 - Current

Field Service Technician

Altec
10.2021 - 07.2022

Welder

Altec
04.2018 - 11.2024

Welding Unit Assembler

Waukesha Electric System
03.2001 - 04.2016

High School Diploma -

Charles B. Aycock High School
Bobby Broadie