ROBIN PERKINS
VERONA,US
Summary
Certified Nursing Assistant and Manager with over20 years of extensive expertise in healthcare, known for enhancing patient outcomes through innovative care routines and exceeding performance benchmarks. Proficient in a wide range of clinical skills including medical billing, phlebotomy, and medication administration, with a detail-focused approach to patient care. Committed to advancing operational efficiency and patient satisfaction in medical settings. And apartment setting with strong passion for teamwork.
Overview
26
26
years of professional experience
Work History
ASSISTANT MANAGER
Oakdale senior care
Verona
04.2024 - Current
- Lead daily operations, optimize staffing, and enhance resident care quality
- Implement efficiency measures, resulting in improved satisfaction scores and reduced costs
- Foster teamwork among staff, coordinate with healthcare professionals, and engage families
- Develop innovative programs to enrich residents' lives
- Mentor and train staff, promoting professional growth
- Create a compassionate environment that prioritizes resident dignity and well-being
- Streamline daily operations and optimize staffing, resulting in enhanced resident care quality and measurable cost reductions
- Implement data-driven efficiency measures
- And implicating teamwork between kitchen, staff and building staff
CNA/ACTIVITES
Upmc St Margaret/Seneca Place
Pittsburgh
03.1999 - Current
- Provide compassionate care and engaging activities for residents, fostering a nurturing environment that enhances their quality of life and well-being
- Meticulously maintain accurate patient records, administer medications, and monitor vital signs, ensuring optimal care and safety for all residents
- Work closely with interdisciplinary teams to develop and implement personalized care plans, addressing individual needs and promoting resident independence
CDL SCHOOL BUS DRIVER
Krise/pennhills
Verona
09.2009 - 01.2022
- Safely transported students, maintaining perfect driving record
- Implemented route optimization, reducing fuel consumption and travel time
- Conducted thorough pre-trip inspections, ensuring vehicle safety
- Meticulously documented route details and passenger information for accurate records
- Created positive environment for students, fostering relationships
- Collaborated with school staff to address behavioral concerns and ensure student well-being
HOUSE MANAGER
Comfort Keepers
Pittsburgh, PA
06.2012 - 06.2019
- Managed household operations, ensuring comfort and well-being of residents
- Coordinated care schedules, maintained supplies, and fostered a nurturing environment
- Oversaw daily household tasks with precision
- Implemented efficient systems for meal planning, cleaning, and maintenance, enhancing overall living quality
- Partnered with caregivers and family members to provide comprehensive support
- Facilitated open communication, ensuring seamless care coordination
- Organized and maintained household inventory records, including supplies and equipment.
- Advised managers on best practices related to hiring and managing staff members.
- Coordinated the daily operations of the department, including managing staff and scheduling shifts.
- Oversaw the daily operations of a medical office, including scheduling appointments and managing staff.
- Ensured compliance with local health and safety regulations at the residence.
- Delegated work to staff, setting priorities and goals.
- Scheduled patient appointments, verifying insurance coverage and collecting co-payments.
- Answered telephone inquiries from patients regarding appointment scheduling and office policies.
- Trained new staff members on appointment scheduling procedures.
- Assisted with other administrative tasks as needed such as filing, faxing, and data entry.
- Monitored daily reports for any discrepancies in the appointment schedule and took appropriate action if necessary.
- Assisted with the development and implementation of staff policies and procedures.
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
- Participated in the planning of special events and promotions for the organization.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Maintained positive working relationship with fellow staff and management.
Education
Medical Assistance -
Stanford Brown
Monroeville, PA06-2010
CDL
Ccac
Monroeville, PA09-2002
CNA
Connelly Trade Scool
Pittsburgh, PA04-1998
Skills
- Facilities management
- Staff supervision
- Reporting and documenting
- Adaptability and flexibility
- Closing oversight
- Staff management
- Team leadership
- Multitasking and organization
- Verbal and written communication
- Schedule oversight
- Employee supervision
- Customer service and support
Timeline
ASSISTANT MANAGER
Oakdale senior care
04.2024 - Current
HOUSE MANAGER
Comfort Keepers
06.2012 - 06.2019
CDL SCHOOL BUS DRIVER
Krise/pennhills
09.2009 - 01.2022
CNA/ACTIVITES
Upmc St Margaret/Seneca Place
03.1999 - Current
Medical Assistance -
Stanford Brown
CDL
Ccac
CNA
Connelly Trade Scool
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