Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Robin Poster

Salisbury,MA

Summary

Dynamic Childcare Director with a proven track record at Self Employed Services, enhancing parent satisfaction and implementing CDC-aligned health policies. Skilled in marketing and communications. Achieved enrollment goals through strategic planning and critical thinking. Demonstrates reliability and a commitment to high-quality childcare standards.

Overview

26
26
years of professional experience

Work History

Childcare Director

Self Employed Services
09.1998 - Current


  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
  • Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Established strong relationships with parents through open communication and regular updates on child progress.
  • Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
  • Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
  • Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Executed marketing plan and promoted positive image to achieve enrollment goals.
  • Managed program paperwork and child records to comply with state requirements.
  • Attended approved training and continuing education courses to maintain certifications.

Education

Associate of Arts - General Studies

Northern Essex Community College
Haverhill, MA
05-2008

Skills

  • Marketing and communications
  • Documentation and recordkeeping
  • Enrollment procedures
  • Program development
  • Critical thinking
  • Progress monitoring

  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Decision-making
  • Self motivation

Timeline

Childcare Director

Self Employed Services
09.1998 - Current

Associate of Arts - General Studies

Northern Essex Community College
Robin Poster