- Watching Movies and TV Shows
- Music
- Baking
- Knitting and Crocheting
- Swimming
- Reading
Robin Rees-Love
Kingdom City,MO
Summary
Dynamic professional with a proven track record at Callaway County, excelling in customer service and data entry. Streamlined office procedures, enhancing operational efficiency and reducing processing time. Recognized for attention to detail and effective recordkeeping, fostering team performance through training initiatives. Committed to continuous improvement and client advocacy.
Overview
29
29
years of professional experience
Work History
Chief Deputy Public Administrator
Callaway County
10.2015 - 10.2024
- Streamlined office procedures to enhance operational efficiency and reduce processing time.
- 60 Clients on my case load, that are incapacitated or disabled, that are appointed by court my job to make decisions regarding care, education, health, and welfare.
- Assisted with relocation of office five times, ensuring smooth transition with minimal operational downtime.
- Implemented training programs for new staff, fostering knowledge transfer and enhancing team performance.
- Managed scheduling of meetings, appointments, and assist with conferences.
- Assist clients with decision making.
- Working with outside agencies such as Social Security, Insurance Offices, Department of Health and Senior Services, Social and Case Workers.
Financial Aid Student Assistant
William Woods University
01.2010 - 11.2015
- Assisted students in navigating financial aid processes and applications.
- Provided accurate information on federal, state, and institutional aid programs.
- Processed financial aid documentation to ensure compliance with regulations.
- Collaborated with staff to streamline student outreach initiatives for aid awareness.
- Maintained up-to-date knowledge of financial aid policies and procedures.
- Supported training sessions for new students.
- Communicated with prospective students to illustrate available financial aid opportunities.
License Bureau
Fulton License Bureau
07.2008 - 12.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
911 Dispatch
Callaway County
03.2003 - 07.2008
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist/Office Assistant
Lot Owners Association
05.1995 - 03.1998
- Managed front desk operations, ensuring smooth visitor experiences and efficient phone handling.
- Coordinated scheduling for appointments and meetings, optimizing office workflow and resource allocation.
- Maintained accurate records of incoming and outgoing correspondence, enhancing information accessibility.
- Developed and implemented procedures to streamline check-in processes, increasing efficiency in guest services.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Education
High School Diploma -
North Callaway High School
Kingdom City, MO. Bachelor of Science -
William Woods University
Fulton, MO.12-2015
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Interests
Timeline
Chief Deputy Public Administrator
Callaway County
10.2015 - 10.2024
Financial Aid Student Assistant
William Woods University
01.2010 - 11.2015
License Bureau
Fulton License Bureau
07.2008 - 12.2010
911 Dispatch
Callaway County
03.2003 - 07.2008
Receptionist/Office Assistant
Lot Owners Association
05.1995 - 03.1998
High School Diploma -
North Callaway High School
Bachelor of Science -
William Woods University
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