Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Robin Richardson

Sanford

Summary

Dynamic Property Manager with a proven track record at The Bywater Company, adept at budget preparation and project coordination. Skilled in conflict resolution and customer relations, I successfully managed diverse portfolios, enhancing asset value and tenant satisfaction. My strong organizational abilities and attention to detail drive operational excellence and foster team development.

Overview

17
17
years of professional experience

Work History

Property Manager

The Bywater Company
Orlando
06.2022 - Current
  • Manage over 1 million sq ft. of real estate; my portfolio consists of commercial retail, condo associations, industrial and warehouse/retail assets.
  • My goal is to protect and increase the value of the owner’s asset, ensure tenant compliance per the lease agreement and resolve any property/tenant issues promptly.
  • Work with ownership and various vendors on capital improvement projects, implement service contracts, negotiate repair costs, initiate repairs, AP, AR and rent collection(s).
  • Prepare and maintain correspondence with owners, tenants and vendors, pertaining to the property.
  • Obtain COI’s from tenants and vendors which are to include specific limits, additional insured and making sure they mirror the property’s requirements.
  • Coordinate maintenance projects with maintenance engineers for all properties, prepare monthly performance reports and annual budgets for ownership.
  • Ability to analyze, prioritize and delegate.
  • Strong knowledge of building operations, and familiarity with landlord-tenant real estate laws.

Property Manager

NAI Realvest
Orlando
11.2015 - 06.2022
  • Came on board as an Assistant Property Manager, and was promoted to Property Manager in 2018.
  • As a property manager, I possessed strong organizational, analytical, and decision-making skills. I managed day-to-day operations with various tasks that relate to maintaining property assets.
  • The initial point of contact for vendors, tenants, and owners, I provided excellent tenant and vendor service relations, along with constant follow-up and resolutions for tenant issues and requests in a timely manner.
  • Generated work orders for maintenance, vendors, and prepared all contracts for service agreements.
  • Managed maintenance engineering staff, including scheduling, hiring, providing ongoing training, and processing expense reports for maintenance staff to ensure a high standard of performance.
  • Conducted monthly inspections of properties, ensured the upkeep of tenant spaces, conducted tenant move-in and move-out inspections.
  • Maintain and kept current insurance certificates for all tenants and vendors, abstracted all leases, amendments and ensured all tenant/vendor files were properly maintained and current.
  • Prepared correspondence, memos, default notices, collection notifications, weekly reports for upper management, and monthly financial reports for owners.
  • Responsible for AP and AR, ensured proper coding and accuracy of invoices.
  • Prepared annual budgets, monthly and quarterly management reports, quarterly/annual CAM/tax billings.
  • Efficient in Yardi Voyager, Excel, Payscan, and Commercial Café.

Executive Administrative Assistant

TekQuest Industries
Sanford
02.2012 - 11.2015
  • Maintained all office operations and procedures, monitored all correspondence, designed filing systems, review office supply requisitions and placed all orders for office supplies.
  • Displayed exceptional interpersonal skills, coordinate executive communications, including appointment calendar, respond to emails, interface with clients, schedule appointments and made travel arrangements for upper management.
  • Greeted and assisted clients, consultants, and other guests.
  • Maintained conference rooms and common areas.
  • Coordinated catered events for client/staff meetings and office events.
  • Provided administrative support to upper management.
  • Coordinated and prepared consultant service agreements/contracts.
  • Process client/vendor invoices for payment and prepared check requests.
  • Assisted project managers with weekly postings, master reports facilitating all aspects of composition, editing, and preparation of final copy from draft to distribution.
  • Processed expense reports for executive staff members.
  • Set up new customer/vendor accounts, conduct credit verification, collections, regulate online/phone orders and shipments.

Buyer/Management

Be Iced Jewelers
Lake Mary
07.2008 - 12.2012
  • Managed a buying/retail jewelry store, which produced $4.5 million annually in sales.
  • Monitored sales performances, sales goals, and production standards.
  • Coached and developed team members to achieve monetary long- and short-term sales goals by utilizing performance reviews and providing action plans for each associate and departmental goals to increase revenue and store success.
  • Implemented all office systems and procedures, product training and merchandising.
  • Coordinated all special events and special projects.
  • Provide corporate analytical reports that summarize monthly sales, marketing trends, and inventory needs.

Education

Business Finance -

Seminole State College
Lake Mary, FL

Skills

  • Microsoft Office Suite
  • Property management
  • Budget preparation
  • Project coordination
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Customer service and relations
  • Training and team development
  • Business analysis and optimization
  • Attention to detail
  • Interpersonal and negotiating skills
  • Organizational and time management

References

Available upon request

References

References available upon request.

Timeline

Property Manager

The Bywater Company
06.2022 - Current

Property Manager

NAI Realvest
11.2015 - 06.2022

Executive Administrative Assistant

TekQuest Industries
02.2012 - 11.2015

Buyer/Management

Be Iced Jewelers
07.2008 - 12.2012

Business Finance -

Seminole State College

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