JENNIFER JACKSON

Lancaster,CA

Summary

To find a new and exciting career position that will allow me to showcase skills and abilities but also offers an opportunity for growth and advancement. Reliable Customer Service Rep. and Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Point of Sale system areas and flexible with changing business needs.

Skills

Regulations and compliance
Hotel Accommodations
Travel research
Documentation preparation

Merchandise Restocking
Drawer management
Payment Collection
Guest Services

Work History

Travel Consultant

Amex GBT

10.2022 - 12.2023

Informed clients of travel policies and utilized preferred vendors to maximize company profits
Worked closely with clients to understand unique needs and meet specific travel desires.
Organized trips for individual, family and business travelers.
Handled sensitive information with professionalism and discretion.

Travel Agent

Corporate Travel Management

12.2018 - 10.2022

Selling and coordinating transportation, accommodations, insurance, tours and activities
Advising clients regarding destinations, cultures, customs, weather and activities
Collecting payments, handling travel issues, conflicts, complaints, cancelations and refunds
Answering inbound and making outbound calls.

Front desk clerk

Courtyard by Marriot

06.2016 - 11.2018

Answering inbound calls for reservation request
Selling unoccupied rooms, customer service, billing, data entry, stock, purchasing and managing daily budget.

Cashier

Stater Bros

03.2004 - 05.2016

Sales and customer service while handling inbound cash via register usage and management of operations.

Education

Diploma -

Littlerock High School

Littlerock, CA

01.2003

References

Excellent References Upon Request

Overview

years of professional experience