Hi, I’m
Robin Riendeau
Boyertown,PA
Summary
Experienced Supervisor responsible for overseeing food and beverage operations for high-volume locations. Versed in planning, daily operations, staffing, and inventory management. Three plus years of direct customer service experience.
Overview
3
years of professional experience
1
Certification
Work History
Sodexo, Cafe 2020Collegeville, PA
Supervisor
03.2022 - Current
Job overview
- Learned complete menu including how to make all food and drink items offered
- Maintained up-to-date knowledge of product and service changes
- Ensured proper food safety and handling procedures were followed by all associates
- Ordered, received, and stocked supplies and retail products.
- Maintained excellent customer relations
- Completed training, scheduling, directing, and development of staff
Manhattan BagelLansdale, PA
Food and Beverage Associate
09.2021 - 02.2022
Job overview
- Worked in fast-paced environment while engaging with customers in fast and friendly manner
- Collaborated with other food and beverage staff to provide excellent service
- Assisted in preparation of food and drinks
- Maintained service and seating areas
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Prepare or serve menu items, such as sandwiches.
WawaQuakertown, PA
Lead Customer Service Associate
10.2020 - 09.2021
Job overview
- Responsible for ensuring exceptional customer service was being delivered
- Cooperated with store management team
- Maintained operations in all areas of store
- Managed cash safe and registers, which included holding keys
- Checked all vendors in and out
- Checked temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Recorded all spoilage
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Prepare food and drink items using standard formulas
Education
Bucks County Community CollegeNewtown, PA
No Degree from Art & Art History
Skills
- Knowledge of Health and Safety regulations
- Coffee and Food Experience
- Customer-oriented
- Operations and inventory management
- Strong leader
- Stable work history
- Adaptable
Certification
ServSafe Certification (8/16/2023 - 8/16/2028)
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