Robin Riutta

• Facilitated customer decision-making in product selection.
• Attended regular training sessions to refine skills in product knowledge and sales strategies.
• Prepared and arranged event setups to optimize engagement.
• Resolved customer issues effectively, ensuring a positive shopping experience.
• Applied company principles to consistently exceed sales and customer service expectations.
• Informed customers about current promotions and loyalty rewards programs to elevate their shopping experience.
• Resolved wireless problems quickly and efficiently by serving as liaison with support team.
• Conducted thorough needs assessments to recommend tailored wireless solutions for individual customers.
• Executed follow-up protocols to ensure high-quality customer service.
• Leveraged exceptional communication skills to establish trust with diverse clientele seeking wireless solutions that fit their lifestyles.
• Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
• Developed strong rapport with customers through active listening skills and genuine interest in their needs.
• Increased customer satisfaction by providing personalized assistance in selecting wireless products and service
• Monitored industry trends and competitor offerings to stay r handling of sensitive information during all transactions.
• Monitored industry trends and competitor offerings to stay informed and provide up-to-date recommendations for customers seeking the best wireless solutions.
• Attended regular training sessions to stay current on industry trends, new products, and emerging technologies.
• Consistently met and exceed sales quota month after month.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Developed strong rapport with customers and created positive impression of business.
• Prioritized helping customers over completing other routine tasks in store.

• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.

Assisted DAILY deli and bakery tasks with efficiency and a positive attitude. I went above expectations of my own tasks and assisted other team members with theirs. Always seeking to improve with quality and efficiency.

Managed inbound calls and addressed customer concerns with empathy, fostering trust and rapport.

Received customer complaints and inquiries effectively, ensuring satisfaction and positive outcomes.

Delivered solutions to customer issues, enhancing overall experience and satisfaction.

I established a tranquil environment, enriched with music and art to promote emotional healing.

Designed a secure space for clients to craft unique pieces of art from the vast array of bisque ware.

I glazed and fired their painted items to complete their artistic masterpieces.

• I oversaw daily operations, ensuring exceptional guest experience.
• Cultivated strong vendor partnerships to enhance supply chain efficiency.
• Resolved guest complaints promptly, improving overall satisfaction ratings through effective communication.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Supervised daily operations to ensure exceptional guest experiences and adherence to standards.

I handled all the overseeing of daily operations. Took care of all the bookwork, inventory, ordering, scheduling, and payroll. I did all the hiring and firing. I made sure each shift was covered. When on those occasions when employees got sick and there was no one to cover the shift, I would cover it. I worked meticulously to make sure everything went smoothly and efficiently.

I created a pleasant work environment that not only developed quality work ethics in my employee's, but fun as well. I found each employee's strength and built on that ,while cultivating confidence in the areas they struggled in.