Robin Roberts
Bristol,VA
Overview
5
5
years of professional experience
Work History
Hospice Social Worker
Ballad Health
Bristol , TN
06.2021 - Current
- Facilitated communication between healthcare providers, family members, patients, physicians and other healthcare personnel to ensure continuity of care.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Provided crisis intervention services during emergency situations.
- Provided aftercare follow-up services following discharge from hospice services.
- Advocated for clients to resolve medical or personal crises.
- Conducted assessments of patient needs, goals and preferences for end-of-life care.
- Consulted with physicians regarding changes in a patient's condition or prognosis.
- Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
- Organized support groups to help families understand and support client or patient.
- Educated families about available options regarding pain management strategies or advanced directives while respecting cultural diversity beliefs around death and dying.
- Documented services and collected required data for evaluation.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Hospice Social Work Intern
Ballad Health
Johnson City , TN
05.2020 - 06.2025
- Maintained accurate records of all activities performed throughout internship period.
- Maintained positive working relationship with fellow staff and management.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Participated in multidisciplinary team meetings to discuss complex cases.
- Conducted outreach to community resources to support client needs.
- Fostered positive relationships with clients, families, and community partners.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Monitored and reported on client progress towards goals in care plans.
- Performed psychosocial assessments and documented casework.
- Participated in clinical assessments to help determine appropriate treatment options.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
- Conducted home visits to assess family dynamics and provide resources as needed.
- Compiled and maintained accurate client records in compliance with confidentiality laws.
Education
Bachelor of Science - Social Work
East Tennessee State University
Johnson City, TN06-2021
Associate of Applied Science - Human Services
Virginia Highlands Community College
Abingdon, VA05-2020
Skills
- Interdisciplinary collaboration
- Policy analysis
- Grief counseling
- Ethical practice
- Palliative care
- Psychosocial assessments
- Family support
- Care planning
- End-of-life care
- Patient education
- Visiting patient homes
- Interpersonal communication
- Multitasking
- Patient confidentiality
- Client needs assessment
- Adaptability
- Clinical assessment
- Conducting assessments
- Admitting processes
- Medical records
- Coordinating services
- Assessing needs
- Paperwork organization
- Heartsaver first aid CPR AED (first aid CPR AED)
- Clinical documentation
- Discharge planning
- Psychosocial assessment
Accomplishments
- Mary Richmond Award
Timeline
Hospice Social Worker
Ballad Health
06.2021 - Current
Hospice Social Work Intern
Ballad Health
05.2020 - 06.2025
Bachelor of Science - Social Work
East Tennessee State University
Associate of Applied Science - Human Services
Virginia Highlands Community College
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