Robin Roden

Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.

• Coordinated work across departments to keep teams on track with company goals.
• Recruited and managed teams to support executive operations and sustainable growth.
• Analyzed financial statements and forecasts to improve programs, performance and policies.
• Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
• Reduced costs and optimized revenue by executing contract bidding and procurement processes.
• Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
• Led change management and business strategy development to reduce losses and increase revenue.
• Handle all material orders and coordination of delivery to job sites.
• Job proposal writeups.
• Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
• Implemented new systems for efficient scheduling processes such as automated reminders for shift changes or vacation requests.
• Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
• Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
• Maintained up-to-date records of staff availability, absences, holidays, vacations.
• Organized training sessions on proper scheduling techniques for new hires.
• Responded promptly to all customer inquiries regarding availability or schedule changes.
• AIA progress billing
• Manage all managements schedules
• Coordinated management and employee travel including lodging arrangements.
• Implemented new software to streamline field to office coordination.

• Developed and oversaw yearly budgets.
• Conducted detailed analysis of company financial information and oversaw preparation of related reports
• Assessed company resources and made adjustments to keep operations efficient and cost-effective
• Oversaw all financial operations company-wide, including budgets, payroll and accounts payable and receivable
• Worked closely with audit team to prepare accounts and documentation as well as conduct audits according to all regulatory requirements
• Set and monitored effective financial policies.
• Provided financial expertise to departments such as human resources and legal.
• Developed future financial plans to support company objectives.
• Worked with managers to develop annual expense plan goals.
• Compiled general ledger entries on a short schedule with nearly 100% accuracy.
• Generated reports detailing various metrics and account information.
• Followed up with customers to collect information and verify details.
• Assisted management with the finalization of the annual expense plans.
• Reviewed collection reports to determine the status of collections and the amounts of outstanding balances
• Set up and updated customer accounts with interactions, payments and personal information
• Provided extensive clerical and administrative support to department staff.
• Computed taxes owed through the QuickBooks system
• Prepared accurate financial statements at end of the quarter.
• Analyzed monthly balance sheet accounts for corporate reporting.
• Performed administrative tasks such as record keeping, writing correspondence and gathering materials
• Supervised and coordinated assigned audits promptly and professionally.
• Maintained integrity of general ledger, including the chart of accounts.
• Visited premises of customers to collect payments directly.
• Generated and mailed updated statements.
• Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
• Suggested budgetary changes to increase company profits.
• Processed payments and applied to customer balances.
• Worked with management at the project level to ensure expense plans are achieved.
• Contacted customers to collect outstanding payments via one-time or negotiated installment methods
• Drafted and reviewed financial statement compilations before being approved by partners
• Collected and reported monthly expense variances and explanations.
• Collected and arranged information and entered details into computer database.
• Researched topics and completed due diligence to resolve issues in a timely manner.
• Handled all AIA progress billings.
• Handled all onboarding for new employees along with tax documents for employees.

• Supplied sales and marketing support to a sales force of 2 sales reps.
• Tracked and maintained monthly and year end vendor reports.
• Compiled and analyzed sales and marketing reports.
• Developed and maintained an internal client filing system.
• Carefully wrote down all phone messages and relayed them to the appropriate personnel.
• Reconciled and processed expense reports for 4 internal and field personnel.
• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
• Created expense reports, budgets and filing systems.
• Located and attached appropriate files to incoming correspondence requiring replies.
• Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips
• Ordered all office supplies including ink cartridges, toner, and paper.
• Handled all payroll needs and processing of checks to employees.
• Handled all certified payroll for projects along with AIA Documentation
• Prepared all year end documents for company accountant
• Coordinated yearly lunches for customers
• Handled all scanning, faxing, copying, and emailing
• Handled all blueprint printing and pick ups
• Coordinated all meetings with company owners
• Coordinated with vendors to negotiate rates for airfare, hotels, and car rentals.
• Provided customer service assistance to corporate travelers during their trips.
• Assisted corporate travelers in making flight and hotel reservations.
• Maintained records of all business trips taken by employees including flight times, hotel accommodations, rental cars.

• Drafted letters and prepared legal correspondence for attorneys and legal assistants.
• Coordinated and scheduled meetings and telephone conferences.
• Photocopied all correspondence, documents and other printed materials.
• Received and disbursed incoming mail.
• Checked office supplies stock and placed orders to maintain levels.
• Processed and distributed invoices to bill clients.

• Organized files according to established protocols within the office setting.
• Prepared outgoing mail including packages, certified letters, and courier services.
• Monitored inventory of office supplies ensuring that stock is always adequately maintained.
• Scheduled meetings, appointments, and conference calls for attorneys.
• Developed strong relationships with clients through effective communication techniques.
• Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
• Handled confidential information with discretion and professionalism at all times.
• Performed receptionist duties such as answering phones and taking messages.
• Greeted and welcomed clients in a professional manner.
• Scanned documents into the system for filing purposes.
• Responded to inquiries from current and potential clients regarding services provided by the firm.
• Updated contact information for existing clients in database system.
• Maintained client confidentiality with regards to all matters discussed in the office.