Robin Rodonis
Nashua,NH
Summary
Executive Assistant to Quality Management with over a decade of experience enhancing operational efficiency and compliance within healthcare settings. Demonstrates expertise in payroll processing and tracking, contract acquisitions, budget management, and process improvement, driving quality initiatives, fostering collaborative environments, and event coordination. Committed to leveraging leadership skills to innovate and streamline processes, ensuring the highest standards of patient safety and organizational performance.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Executive Assistant to Quality Management
VA New England Healthcare
03.2019 - Current
- Process payroll for 80+ employees.
- Track and process OT/CT requests/approvals, AL/SL/LWOP requests/approvals.
- Tracks employee Family and Medical Leave Act (FMLA), maternity/paternity leave, Jury duty, Military duty, advanced leave. Create new tours for employees.
- Implemented efficient payroll auditing processes, ensuring accurate financial records and compliance with government regulations.
- Train new hires on payroll processes.
- Contracting Officer Representative - Create and monitor government contracts ranging from several thousand to several million.
- Facilitate and provide support for National Programs (High Reliability Organization, Risk Management, Patient Experience, Utilization Management, Controlled Substance Coordinators/Inspectors, Health Informatics).
- Facilitated communication between departments, enhancing teamwork and ensuring alignment on quality management initiatives.
- Streamlined quality assurance processes, leading to noticeable improvements in compliance and operational efficiency.
- Streamlined communication processes between departments, fostering collaboration and improving response times on quality management initiatives.
- Trained new hires on contract processes, enhancing team competency and ensuring seamless integration into the workflow.
- Maintained meticulous records of purchase invoices and contracts, supporting financial accuracy and compliance with government regulations.
- Facilitated national program support, coordinating logistics for meetings and ensuring all materials were prepared, enhancing stakeholder engagement.
- Facilitated cross-departmental communication, improving response times and fostering teamwork on quality management initiatives.
- Trained new hires on contract processes, boosting team competency and ensuring a smooth transition into workflows.
- Monitored and processed invoicing through Vista, ensuring accurate purchasing records and achieving compliance with government regulations.
Lead MSA Mental Health Intensive Case Management
VA Medical Center
03.2018 - 03.2019
- Process payroll for employees.
- Track and process OT/CT requests/approvals, AL/SL/LWOP requests/approvals.
- Tracks employee Family and Medical Leave Act (FMLA), maternity/paternity leave, Jury duty, Military duty, advanced leave. Create new tours for employees.
- Provided compassionate support to veterans in mental health case management, fostering trust and enhancing patient engagement.
- Facilitated interdisciplinary team meetings to ensure comprehensive care delivery, enhancing communication and streamlining service access.
- Maintained accurate documentation of patient interactions and treatment plans, ensuring compliance with healthcare regulations and standards.
- Coordinated clinic schedules for providers, optimizing time management and improving patient flow within the mental health unit.
- Processed all new hire employees, implementing an efficient onboarding system that improved recruitment timelines and enhanced team integration.
- Maintained precise documentation of patient interactions, ensuring compliance with healthcare regulations and improving audit readiness.
Program Support Assistant to Radiology
VA Medical Center
07.2007 - 03.2018
- Process payroll foremployees.
- Track and process OT/CT requests/approvals, AL/SL/LWOP requests/approvals.
- Tracks employee Family and Medical Leave Act (FMLA), maternity/paternity leave, Jury duty, Military duty, advanced leave. Create new tours for employees.
- Implemented efficient payroll auditing processes, ensuring accurate financial records and compliance with government regulations.
- Contracting Officer Representative - Create and monitor government contracts ranging from several thousand to several million.
- Maintained meticulous records of purchase invoices and contracts, supporting financial accuracy and compliance with government regulations.
- Provided administrative support to Radiology, fostering a collaborative environment that enhanced team communication and workflow.
- Monitors consult and exam order lists to ensure they are processed in a timely manner, minimizing wait times.
- Coordinated scheduling for over 200 patient appointments monthly, improving access to care and reducing wait times significantly.
- Maintained accurate patient records and managed data entry, ensuring compliance with health regulations and boosting operational efficiency.
- Streamlined inventory management for radiology supplies, leading to measurable improvements in stock availability and cost savings.
- Provides a variety of record keeping, reporting, and informational duties in support of organizational programs, projects, and studies.
Education
Southern New Hampshire University
Manchester, NH06.2022
undefined
Manchester Community College
Manchester, NH06.2011
undefined
North Middlesex Regional High School
Townsend, MA06.1994
Skills
- Departmental Organization - Expert
- Payroll - Expert
- Schedule & calendar planning - Expert
- Administrative support - Expert
- Budget Management - Experienced
- Team Leadership - Experienced
- Process Improvement - Experienced
- Event Coordination - Experienced
Certification
- Contracting Officer Representative at VA New England Healthcare
- May 2017 - Sep 2025
Timeline
Executive Assistant to Quality Management
VA New England Healthcare
03.2019 - Current
Lead MSA Mental Health Intensive Case Management
VA Medical Center
03.2018 - 03.2019
Program Support Assistant to Radiology
VA Medical Center
07.2007 - 03.2018
undefined
Manchester Community College
undefined
North Middlesex Regional High School
Southern New Hampshire University
Similar Profiles
DOUGLAS BRODEURDOUGLAS BRODEUR
Assistant Human Resource Officer - Senior Human Resources Strategic Business Partner at Department of Veteran Affairs / VA New England Healthcare SystemAssistant Human Resource Officer - Senior Human Resources Strategic Business Partner at Department of Veteran Affairs / VA New England Healthcare System
KATHERINE NICHOLAS MALVEYKATHERINE NICHOLAS MALVEY
VISN 1 Suicide Prevention Program Manager at VA New England Healthcare SystemVISN 1 Suicide Prevention Program Manager at VA New England Healthcare System
Sheila GoddardSheila Goddard
Medical Assistant at New England Women's Healthcare, Dr. Elena BrownMedical Assistant at New England Women's Healthcare, Dr. Elena Brown
Kimberly JansenKimberly Jansen
Grocery Store Cashier at Whole Foods MarketGrocery Store Cashier at Whole Foods Market
Amy O'BrienAmy O'Brien
Program Manager at Red HatProgram Manager at Red Hat