Robin Rogers
Louisville,KY
Summary
Passionate about assisting others, I have extensive experience dedicated to positively impacting people's lives. I believe that kindness is a powerful catalyst for creating meaningful connections and fostering lasting relationships. Embracing empathy and compassion, I have witnessed the profound impact they can have on individuals and communities. With unwavering commitment to helping others, I strive to make a significant difference in the lives of those I encounter.
Overview
22
22
years of professional experience
Work History
T4 Upskill
Senture
06.2022 - 06.2024
- Company Overview: Humana Medicare
- I was a T4 upskill
- Acquired comprehensive knowledge of Humana Medicare processes involving billing, benefits, claims management, and customer service resolution.
- I also handled all DSNP plans and dealt with Medicaid as well
- Humana Medicare
Amazon Ambassador
Amazon
05.2016 - 03.2020
- Ensured all employees adhered to correct customer return procedures.
Licensed Zumba Instructor
Curves fitness
10.2014 - 10.2016
- Provided training in diverse fitness disciplines.
In Home Care
Adanta Behavioral Services
03.2012 - 01.2014
- Take care of the patient
- Bathe him, change bandages, give medication
- Collaborated in delivering care services to those with cognitive and mobility impairments.
- Showing compassion and kindness towards others
U.S. Peace Corps Volunteer
U.S. Peace Corp.
04.2002 - 01.2010
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Education
Associates - Science
KCTCS
Whitley City, KY01.2000
Skills
- Supervising experience
- Front Desk
- Typing
- Phone etiquette
- Leadership
- Customer Service
- Microsoft Office
- Microsoft Excel
- Guest Service
- Interviewing
Accomplishments
I won the highest honor in world poetry and literature when I was young. Competed against 500 poets and writes to win the award. Also served many years with the peace corps which I consider one of my greatest accomplishments
Timeline
T4 Upskill
Senture
06.2022 - 06.2024
Amazon Ambassador
Amazon
05.2016 - 03.2020
Licensed Zumba Instructor
Curves fitness
10.2014 - 10.2016
In Home Care
Adanta Behavioral Services
03.2012 - 01.2014
U.S. Peace Corps Volunteer
U.S. Peace Corp.
04.2002 - 01.2010
Associates - Science
KCTCS
Similar Profiles
Kadee LangfordKadee Langford
Customer Service Representative at SentureCustomer Service Representative at Senture
Kassandra ReynaKassandra Reyna
CSR 2 at SentureCSR 2 at Senture
Khaniya EvansKhaniya Evans
Healthcare Customer Service Representative at SentureHealthcare Customer Service Representative at Senture