Robin Romero
Corpus Christi,TX
Summary
Experienced orthopedic medical office coordinator with a strong attention to detail. Proven ability to coordinate schedules and staffing for optimal time management. Prioritizes safety and compliance, adhering to industry-standard protocols.
Overview
19
19
years of professional experience
Work History
Unit Coordinator
Rebound Orthopedics & Neurosurgery
Vancouver, WA
10.2017 - 05.2024
- Managed patients' AVS to ensure all orders are taken care of, including scheduling return appointments.
- Monitored patient flow, communicated wait times, and updated team members accordingly.
- Contributed to the management of triage calls and messages.
- Assisted in acquiring lab reports, acute care reports, and x-rays.
- Scheduled appointments for medical procedures including tests, scans, x-rays, and injections.
- Entered ICD-10 and CPT codes using EMR, facilitating prior authorization for diverse orders and DME.
- Demonstrated strong commitment to delivering outstanding customer service to providers, team members, patients and visitors.
- Utilized diverse communication methods including IM, email correspondence, task management tools, phone calls, and in-person meetings to maintain effective collaboration with team members.
- Documented clinical-related transactions in electronic medical records.
- Coordinated clinic unit needs and stocked supplies in both the unit and exam room.
- Contributed to the authorization process for injection orders and stat ancillary orders, as needed.
- Continuing to uphold a valid BLS Card with the American Heart Association.
Human Resource Representative
Farwest Steel Corporation
Vancouver, WA
01.2014 - 01.2017
- Supported management and supervisors in manpower planning, business strategies, performance management, and organization design.
- Served as an accessible employee advocate and trainer, fostering strong relationships with company employees.
- Advertised job openings, updated job descriptions, screened applicants and verified qualifications.
- Contributed to various projects including reward incentives, training programs, employee development initiatives, and benefit enrollment processes.
- Monitored and stayed up-to-date with changes in laws, regulations, and procedures.
- Collaborated with multiple department teams to maintain legal compliance for policies, procedures, and processes.
Placement Specialist and Customer Service
Personnel Source, Inc.
Vancouver, WA
01.2005 - 01.2014
- Responded appropriately to new or changing situations and communicated to co-workers
- Planned and accommodated hiring processes and systems for customers
- Communicated with hiring managers by phone, email, and in meetings
- Handled multiple inputs and tasks simultaneously and consistently
- Checked references, education, and verified work history
- Posted and removed job openings on multiple internet job boards, educational resources, and agencies
- Completed emails, data entry, report generating using web-based systems and MS Office.
Education
Professional Human Resource Certification -
01.2017
Health Information Technology -
Associates of Science-Oakton Community College
01.1996
Skills
- Medical Terminology
- Charting
- Patient Flow
- Staff Scheduling
- Appointment Scheduling
- Supply Inventory
- Multidisciplinary team collaboration
- Electronic Medical Record Software
- Patient Safety
Timeline
Unit Coordinator
Rebound Orthopedics & Neurosurgery
10.2017 - 05.2024
Human Resource Representative
Farwest Steel Corporation
01.2014 - 01.2017
Placement Specialist and Customer Service
Personnel Source, Inc.
01.2005 - 01.2014
Professional Human Resource Certification -
Health Information Technology -
Associates of Science-Oakton Community College
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