Too many to list here
ROBIN ROULEAU
Reno,NV
Work Preference
Summary
Dynamic Grants Specialist with a proven track record at the Washoe Tribe of Nevada and California, adept at project support and record keeping. Recognized for enhancing filing systems and ensuring compliance, while demonstrating exceptional problem-solving and collaboration skills. Committed to delivering results and fostering team success in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grants Specialist
Washoe Tribe of Nevada and California
11.2024 - 01.2025
- Support the Department supervisor in creating projects, grants, and a digital and hard-copy filing system.
- 178 Grants are being managed: in 2024, $275 million was allocated to the Tribe.
- Research grants and file documentation as needed.
- Process grants through a five-stage life cycle.
- Created a reminder in the eCivis database to remind the Project leader of the Federal Financial reports due.
- Work with departments to get the information necessary to process or close out grants.
- Teach staff how to create projects and grants.
- Team meetings and department meetings.
- Library Management
Research Analyst
Computershare Investor Services
Canton, USA
08.2022 - 04.2023
- Resolve assigned cases for shareholder transactions with process standards and timelines.
- Use existing documentation that supports decisions made in response to Shareholder requests.
- Review of DOP and EWS or Digital Legal and Paper Legal resources and protocols to accommodate compliance models accepted by the ACH and SEC regulations.
- Escalate cases to the Global Director, Governance and Control, for review of questionable cases after conducting due diligence on existing artifacts.
- Recommended modifications or changes to strategies based on research results.
- Examined data using traditional and modern approaches.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Team meetings, regular continuous training, and correspondence with clients (Stakeholders) 45-60 weekly.
- Canton, MA
- Remote position
Pharmaceutical Engineering Document Control
ICU Medical
Austin, USA
11.2021 - 05.2022
- Document and Library Support Engineering Change Control Department inside 720k sq. ft. Pharmaceutical Mfg. Plant.
- Daily staff meetings and team collaboration.
- Support Library functions and document transitions for Bache orders, labeling, coding from Pitzer change over documents into Agile and Oracle Cloud Database from AS4000 Database (from 2008 until 2019).
- Support SOP requests, obtain documentation/authorization to change processes within the Facility Matrix, and redline documents for department heads through the change process matrix.
- This can take up to 6 months to complete the engineering procedure changes.
- Contribute to annual Audit reporting.
- All changes occurring: labeling, parts or suppliers of biomaterials, manufacturing orders, new purchases, etc.
- Must pass a process of stages before documentation and database make transfer.
- Must comply with FDA, OSHA, and DHS policies.
- Oversaw technology reports and documentation and delivered timely updates to upper management.
- Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Austin, TX
Program Process Reviewer & QA
Texas Rental Relief Program
Austin, USA
04.2021 - 10.2021
- Set up new case files, assess renter-participant & Landlord legal contracts for debt and delinquency, verify eligibility for payment of past/current rent status & related charges per Federal and State qualifications.
- Risk management analysis: authenticate the validity of the claim, corroborate contact information for funding awards to Tenant, or Management, timely investigate and process for payment or denial, update Neighborly database, etc.
- Performed audits of operational and financial areas to check compliance.
- Researched changes in laws to maintain adherence to financial regulations.
- Wrote reports, authored papers, and organized supporting documentation.
- Contact with landlords, tenants, and utility companies to arrange for payments, receive extensive incoming calls up to 60 plus daily or more.
- Team Meeting regularly.
- Texas
- Remote position
Supplier Analyst
CBRE
Austin, USA
10.2020 - 01.2021
- Manage supplier accounts from start to finish to ensure legal compliance in facilities management for corporate real estate.
- Prepare purchase orders, vendor invoices, Excel trackers, data entry, and supplier information updates.
- Email/phone contacts with vendors and suppliers 100’s a week.
- Microsoft communications w/team members, i.e., training/meetings on Zoom.
- Collaborated and communicated with various team members, business partners, and vendors.
- Assisted supply chain management in meeting metrics by maintaining open lines of communication.
- Reviewed and assessed customer data in real time to discover and immediately address errors and anomalies before issues occurred.
- Oversaw supplier performance reviews using the supplier rating system.
- Austin, TX
- Remote position
Jr. Closing Specialist
Guild Mortgage
Austin, USA
05.2020 - 08.2020
- Receive new loan packages, review for legal compliance, scan databases, communicate with funding & closing originators, and underwriting.
- Download & sign documents for FHA loans, etc.
- URLs, data entry, LiveDocs database (Blitz Doc).
- DOS vendor code search for loan packages, etc., sign forms, and locate URL codes for FHA loans.
- And prepare multiple document packages for FedEx mail.
- Compiled documentation to check for completeness, accuracy, and legibility of data entry for new credit facilities and existing loan modifications.
- Team meeting, corporate compliance timelines.
- Work with staff regularly to complete tasks and handle client contact regarding requested documents.
- Process hundreds of loan package closings each week.
- Austin, TX
Legal Investigative Document Analyst
Special Counsel
Austin, USA
01.2020 - 05.2020
- Review/analyze the company's cloud accounts/databases/email accounts that were hacked to obtain private or credentialed personal information.
- Tag/submit compromised data into Relativity, create alerts, mark violated files for further analysis/protection.
- QA case matter files data entry into Saas create event forms, escalations involving litigation, and matter files, etc.
- Submitted project documentation to management for approval, transmitting approved documents to customers.
- Reviewed and verified project documents for completeness, format, and compliance with contract requirements.
- Projects ranging from 75 to 5k daily.
- Team meetings and client response timelines.
- Austin, TX
- Remote position
Education
BBA - Business & Economics
Flagler College
Tallahassee, FL06.2010
AA Degree - Public Affairs/Psychology
Tallahassee Community College
Tallahassee, FL05.2007
Skills
- Customer service focus
- Record keeping
- Project support
- Problem solving
- Team collaboration
- Attention to detail
- Punctuality
- Critical thinking
- Computer proficiency
- Active listening
- Organization and time management
- Calm under pressure
- Issue resolution
- Verbal and written communication
- Filing system creation
- Library organization
- Bookkeeping expertise
- Microsoft Office Suite proficiency
- Analytical skills
Accomplishments
Student with disabilities support specialist
Certification
Advanced CPR, First Aid, AED for Adults, Children, and Infants
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Texas State Bar Association
- Parkway Athletics
- American Red Cross Society
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Languages
English
Native language
Spanish
Beginner
A1
Interests
Health, Fitness, Enviromental and Social Well being
Timeline
Grants Specialist
Washoe Tribe of Nevada and California
11.2024 - 01.2025
Research Analyst
Computershare Investor Services
08.2022 - 04.2023
Pharmaceutical Engineering Document Control
ICU Medical
11.2021 - 05.2022
Program Process Reviewer & QA
Texas Rental Relief Program
04.2021 - 10.2021
Supplier Analyst
CBRE
10.2020 - 01.2021
Jr. Closing Specialist
Guild Mortgage
05.2020 - 08.2020
Legal Investigative Document Analyst
Special Counsel
01.2020 - 05.2020
BBA - Business & Economics
Flagler College
AA Degree - Public Affairs/Psychology
Tallahassee Community College