Robin Saffold
Auburn,AL
Summary
Proven track record in enhancing office efficiencies and managing over 800 member communications at Alabama State Trooper Association. Excelled in clerical support and administrative duties, significantly improving workflow processes. Demonstrated exceptional organization skills and customer relations, fostering professional connections and streamlining operations.
Overview
26
26
years of professional experience
Work History
Part-Time Nanny
Dr. and Mrs. Travis Thompson
08.2021 - 05.2024
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Lead Infant Room Teacher
Parkway Preschool
08.2015 - 05.2021
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging, and a loving environment by singing songs and reading books to children.
- Maintained confidentiality of children, family information, and staff.
- Monitored developmental needs and/or concerns of children.
- Engaged with children on individual basis to build positive relationships.
- Consulted with parents to build and maintain positive reenforcement support and express any concerns.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Documented behavior, diaper changes, and food intake of children on a daily basis.
Administrative Office Manager
Alabama State Trooper Association
02.2002 - 05.2005
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of the Association.
- Oversaw, maintained, and purchased inventory of Trooper store merchandise. Responsible for collecting payment of merchandise, and depositing funds into the bank.
- Established and maintained members contact information, employment status, dues, and life insurance.
- Planned and executed Association events such as annual holiday parties and monthly meetings of board members.
- Coordinated travel arrangements for board members.
- Responsible for creating, printing, and mailing a monthly newsletter to 800 plus members.
- Implemented new filing system for all members, accounts payable, and receivable.
- Responsible for answering all incoming calls and emails.
Front Desk Receptionist
Communication Associates
02.1998 - 01.2001
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected and sorted mail daily and sent to appropriate employees.
- Responsible for coding accounts receivable checks and deposits over 100,000.00.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Answered multi-line phone system and transfer calls to correct departments and personnel.
- Responsible for calculating all hourly and part-time employees weekly hours worked and reporting to appropriate personal.
Education
No Degree - General Studies
Jacksonville State College
Jacksonville, ALHigh School Diploma -
Jacksonville Christian Academy
Jacksonville, AL05.1997
Skills
- Clerical Support
- File Management
- Administrative Support
- Office equipment operations
- Organization skills
- Customer/Client relations
- Multi-Line Telephone Systems
- Payroll Processing
- Scheduling and calendar management
- Basic Accounting
Timeline
Part-Time Nanny
Dr. and Mrs. Travis Thompson
08.2021 - 05.2024
Lead Infant Room Teacher
Parkway Preschool
08.2015 - 05.2021
Administrative Office Manager
Alabama State Trooper Association
02.2002 - 05.2005
Front Desk Receptionist
Communication Associates
02.1998 - 01.2001
No Degree - General Studies
Jacksonville State College
High School Diploma -
Jacksonville Christian Academy
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