Experienced and proactive customer success manager with 10 years of experience in the SaaS industry. I manage a portfolio of accounts, ensuring their satisfaction, retention, and growth. I have a strong background in customer relationship management and account management. I am passionate about customer delight and excel at delivering results to various stakeholders. I am always looking for innovative ways to enhance the value and impact of products and services. I enjoy working collaborating with cross-functional teams both internal and external to drive customer success and growth.