Robin Santos
Seattle,WA
Summary
Current DPT student with a strong desire to pursue a career in physical therapy. With 7 years of customer service experience, I have honed exceptional social and approachable skills and the ability to adapt seamlessly to diverse environments. My deep interest in injuries and rehabilitation, combined with a passion for biomechanics in relation to athletics and training, has provided invaluable insights into future aspirations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PT Tech
RET Physical Therapy
01.2024 - 09.2024
- Worked with patients through exercises (Including modalities) after PT handoff and assisted OT department.
- Translated for Spanish speaking patients.
- Manage front desk operations: scheduling, phone calls, and payments.
- Laundry/sanitizing clinic duties.
Warehouse Associate
Amazon
04.2020 - 02.2024
- Maintained accurate order and shipment forms and inventory to facilitate timely material flow
- Stacked, organized, and palletized packages for efficient storage and movement
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Rehab Aide
St. Joseph Medical Center
09.2023 - 12.2023
- Prepared patients for treatment by positioning, dressing, or removing external supports
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately
- Support physical and occupational therapists by assisting with patient mobilizations, including bed transfers, gait belt walking, sit-to-stands, and stair training
- Work with speech therapists in setting up/feeding patients during video swallow studies, facilitating radiology monitoring of eating patterns
- Manage incoming phone calls from nurses/doctors requesting patient discharges and consult with the physical and occupational therapy team for evaluations
- Transport various equipment, such as wheelchairs, crutches, and walkers, to different floors where therapists are
PT Aide
Therapeutic Associates Madison Park Physical Therapy
08.2023 - 09.2023
- Worked with patients through their exercises after PT handoff
- Set patients up with electrical stimulation, ice/heat, and traction
- Manage front desk operations: scheduling, phone calls, and payments
- Laundry/sanitizing clinic duties
PT Aide
Peak Sports and Spine
09.2021 - 08.2023
- Providing proper exercise techniques for patients
- Set patients up with electrical stimulation, ice/heat, and traction
- Cleaning and sanitizing patient tables
- Laundry duties
- Scheduling patients for appointments and answering calls
Athletic Representative
Bellevue Club
01.2021 - 07.2021
- Checked guests into the athletic center
- Scheduled classes/programs for kids and adults
- Made phone calls / sent emails daily to confirm with guests on certain classes
- Directed individuals to their classes and other areas of the club
Hotel Receptionist
Travelodge Seattle Center
12.2018 - 03.2020
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues
- Explained and pointed out property details to patrons, including dining areas, pool, spa, and fitness center
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
- Oversaw payment processing duties and provided customers with receipts and proper bills and change
Education
Doctor of Physical Therapy -
University of Puget Sound
Tacoma, WA05.2027
Post-baccalaureate coursework -
South Seattle College
Seattle, WA06.2023
Bachelor of Science - Exercise Science, Psychology
Seattle Pacific University
Seattle, WA06.2022
Skills
- Bilingual: Native Spanish Speaker and English
- Customer service background
- Exercise/Training background
- Office operations
- Physiology/Kinesiology background
Volunteer Experience
- Highline Medical Center, Burien, WA, 01/01/16, 12/31/18, Helped discharge patients by wheelchair whenever it was needed., Transported patients to different departments in the hospital and got their rooms ready., Transported lab specimens to different hospital areas and served as a laboratory assistant when needed., Greeted patients at the front desk and gave them directions as needed.
- Seamar Community Health Center, White Center, WA, 01/01/21, 12/31/22, Cleaned and sanitized therapy beds and equipment before each patient., Washed linen as needed for patients., Translated for Spanish-only speaking patients in the therapy clinic., Translated documents into Spanish as needed.
Certification
Certified AHA Basic Life Support (BLS)/CPR provider, 01/01/23
Timeline
PT Tech
RET Physical Therapy
01.2024 - 09.2024
Rehab Aide
St. Joseph Medical Center
09.2023 - 12.2023
PT Aide
Therapeutic Associates Madison Park Physical Therapy
08.2023 - 09.2023
PT Aide
Peak Sports and Spine
09.2021 - 08.2023
Athletic Representative
Bellevue Club
01.2021 - 07.2021
Warehouse Associate
Amazon
04.2020 - 02.2024
Hotel Receptionist
Travelodge Seattle Center
12.2018 - 03.2020
Doctor of Physical Therapy -
University of Puget Sound
Post-baccalaureate coursework -
South Seattle College
Bachelor of Science - Exercise Science, Psychology
Seattle Pacific University
Certified AHA Basic Life Support (BLS)/CPR provider, 01/01/23
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