Laurie Norton
Anaheim,CA
Summary
Dynamic Office Manager/Production Supervisor with a proven track record at Certified Color Corporation. Adept in streamlining operations and enhancing productivity. Excelled in maintaining confidentiality, fostering customer relations, and implementing quality control measures. Skilled in vendor engagement and problem-solving, ensuring project success and regulatory compliance. Demonstrated adaptability and professionalism, achieving significant cost savings and process improvements.
Overview
28
28
years of professional experience
Work History
Office Manager/Production Supervisor
Certified Color Corporation
06.1996 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved issues quickly to maintain productivity goals.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Education
Associate of Arts - Sociology
Fullerton College
Fullerton, CA05-1996
Skills
- Clear oral/written communication
- Scheduling production coordination
- Scheduling
- Vendor engagement
- Customer Relations
- Project Management
- Schedule oversight
- Regulatory Compliance
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Professionalism
- Conflict Resolution
- Quality Control
- Adaptability
- Supply Chain Management
- Proficient in logistics
A little about me
I have worked at the same company for over 25 years. Certified Color Corp changed hands a few times and with each acquisition, I proved myself to be a valuable asset in the transitions and running of every day operations.
As a child, I was fortunate enough to have the opportunity to travel and live overseas. My dad made a career of the military. As a military brat, I was exposed to a wide variety of people and became very self motivated to learn and adapt to different cultures and situations.
In my spare time I love to read and travel with my husband to seek out unusual and rare experiences.
Microsoft office proficient
Proficient at word, office 65 and excel
Proficient in Quickbooks
Timeline
Office Manager/Production Supervisor
Certified Color Corporation
06.1996 - Current
Associate of Arts - Sociology
Fullerton College
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