Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Robin Singleton

Temple,Georgia

Summary

Looking to return to the dental field after raising and homeschooling my 3 daughters. Previously a dynamic dental professional with over seven years of experience in patient care and administrative support, dedicated to enhancing the patient and improving office efficiency. Proven expertise encompasses a strong commitment ensuring smooth operations within dental environments. Proficient in communication and organizational skills, with an attention to detail that ensures high standards of care and service delivery. Seeking to leverage this background in a Patient Coordinator or Administrative role, contributing to a collaborative team dedicated to exceptional patient outcomes and continuous improvement

Overview

31
31
years of professional experience

Work History

Music Coordinator/Church Pianist

Frist Presbyterian Church of Villa Rica
05.2022 - 07.2025
  • Ensured clear communication between all musicians involved in services by coordinating rehearsals and providing sheet music in advance.
  • Performed at weddings, funerals, and other milestone events within the congregation, creating a meaningful and personal atmosphere for attendees.
  • Worked closely with other instrumentalists within the congregation to create well-rounded and engaging performances during special events or services.
  • Enhanced congregation''s worship experience by skillfully playing piano during services and special events.
  • Encouraged congregants to participate in worship by leading responsive hymns and familiar songs.
  • Worked closely with clergy to ensure that musical selections were cohesive with sermon themes and overall spiritual goals of each service.
  • Developed an extensive repertoire that catered to diverse preferences within the congregation, resulting in increased satisfaction among members.
  • Facilitated smooth transitions between liturgical elements by providing timely and appropriate musical cues.
  • Practiced selected music to accompany Praise Team.
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Selected music carefully in order to achieve balance of musical styles on program.
  • Organized music for musicians
  • Rotated outdated music and chose appropriate music with approval from leadership

Dental Assistant

Cobb Dental Expressions
04.1999 - 03.2002
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Enhanced team productivity by providing timely assistance during complex dental procedures.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Enhanced patient rapport by consistently delivering compassionate and professional care.
  • Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
  • Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
  • Monitored patient comfort and safety during dental procedures.
  • Verified patient insurance eligibility and benefits.

Initiation Coordinator

Phi Mu Fraternity
04.1997 - 03.1999
  • Coordinated with 132 colleges and their chapters for their initiation process into the Fraternity.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Worked closely with vendors and placing orders for lapel pins and other jewelry that the pledges ordered or needed repaired.
  • Collaborated with new chapter advisors annually to instruct them in the correct process of initiation and how to provide the chapter president with this information in the coming year.
  • Coordinated with the Finance to ensure initiation fees were paid in a timely manner prior to initiation and collect any penalty fees.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.

Dental Assistant

Family Dentistry
08.1994 - 03.1997
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Prepared patient x-rays and images for dentist review.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Performed Front Office including phone calls to patients to remind them of appointments, check insurance benefits, filing charts
  • Improved dental procedure outcomes with accurate preparation of filling and crown materials.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Prepared patient X-rays and images for review by dentist.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Exposed, developed and mounted dental x-rays.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Scheduled and confirmed patient appointments.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

Education

No Degree - Expanded Duties Certification

Gwinett Technical College
Duluth, GA

No Degree - General Studies

Dekalb College
Stone Mountain, GA

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used Microsoft to develop letters and correspondence with chapters regarding initiation
  • Used Publisher to develop flyers and other correspondence

Timeline

Music Coordinator/Church Pianist

Frist Presbyterian Church of Villa Rica
05.2022 - 07.2025

Dental Assistant

Cobb Dental Expressions
04.1999 - 03.2002

Initiation Coordinator

Phi Mu Fraternity
04.1997 - 03.1999

Dental Assistant

Family Dentistry
08.1994 - 03.1997

No Degree - Expanded Duties Certification

Gwinett Technical College

No Degree - General Studies

Dekalb College

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Robin Singleton