Robin Sisson
Lynn,MA
Overview
23
23
years of professional experience
Work History
Receptionist
Patient Care Solutions LLC
04.2023 - 01.2025
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Data Entry Clerk/Order Tracking
All Care VNA & Hospice
08.2001 - 05.2021
- Accurately confirm and generate all scheduled HHA visits according to narratives and route all completely confirmed narratives to the appropriate Medical Records Department
- Check all narratives for accuracy and completeness (examples: dates,times,signature.agency, and personal care activities) and routing them for correction according to procedure
- Review all scheduling batches to make corrections when appropriate prior to routing narratives to Medical Records
- To ensure efficient accurate generating of all Home Health Aide visits
- Back up receptionist when required by supervisor
- To ensure and prompt sending, retrieval and tracking of all physician orders
- Printing of completed interim orders and 485,s every Monday and Thursday according to procedure
- Monitoring interim orders and 485,s for incomplete physician information, Electronic physician signature, and printed returned date prior to mailing
- Scanning incoming orders according to procedure and monitoring for missing physician signature and corrections handwritten by the physician
- Back up to Medical Records including all responsibilities
Education
Associate's degree - Business
North Shore Community College
Lynn, MA05.1990
Skills
- Typing
- Data Entry
- Medical Records
Timeline
Receptionist
Patient Care Solutions LLC
04.2023 - 01.2025
Data Entry Clerk/Order Tracking
All Care VNA & Hospice
08.2001 - 05.2021
Associate's degree - Business
North Shore Community College
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