ROBIN SLOAN

• Assisted customers with product selection, sizing and styling.
• Demonstrated product features and benefits for customers' needs.
• Greeted customers and provided exceptional customer service.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Processed credit card transactions quickly and securely.
• Handled customer complaints in a professional manner.
• Attended weekly team meetings to review performance goals and objectives.
• Provided accurate information about products, prices and services.
• Maintained up-to-date knowledge of store merchandise and policies.

Selling in a high end boutique environment .Shipping and receiving merchandise ,clienteling . ,End of day procedures and merchandising .Building strong customer relationships.

• Oversee the opening and closing of the store, which includes reconciling cash drawers and making bank deposits.

Selling fine jewelry and exotic skin handbags ,Clienteling ,merchandising and trunk shows .

• Oversaw the opening and closing of the store, which included reconciling cash drawers and making bank deposits.

Selling high end cashmere , clienteling ,special orders ,merchandising and building customer relationships.

• Oversaw the opening and closing of the store, which included reconciling cash drawers and making bank deposits.

Selling ,merchandising ,scheduling  employees , clienteling ,making sure store reaches sales goals and building customer relationships.

• Oversaw the opening and closing of the store, which included reconciling cash drawers and making bank deposits.
• Efficiently addressed customer issues to ensure quick and successful resolution.