Robin Smart
Farmington Hills,MI
Summary
Dedicated merchandiser with a strong focus on customer service, visual display enhancement, and inventory management. Proven ability to drive customer engagement and improve operational efficiency.
Overview
5
5
years of professional experience
Work History
Merchandiser
Reyes Coca-Cola
New Hudson, MI
07.2025 - Current
- Organized product displays to enhance visual appeal and drive customer engagement.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Executed promotional activities, ensuring proper signage and placement of merchandise.
- Set up displays in the proper places in the stores.
- Stocked the shelves for the customers.
- Assisted with the customers questions and assist them to where the products are in the store.
- Rotate products on shelves and coolers FIFO.
- Collaborated with sales team to ensure timely product replenishment on shelves.
- Scheduled regular maintenance and repair of displays for longevity.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Monitored and replenished display inventory and restructured according to available stock.
Security Officer
Allied Universal Security Services
Southfield, MI
03.2023 - 07.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, providing detailed reports for further investigation.
- Maintained accurate records of daily activities and incidents for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Order Picker/Warehouse Packer
Eby-Brown
Ypsilanti, MI
07.2021 - 01.2023
- Selected and packed products accurately, ensuring compliance with company standards and procedures.
- Conducted regular inventory checks to maintain stock accuracy and prevent discrepancies.
- Trained new staff on safety protocols, equipment usage, and efficient picking techniques.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Lincoln Consolidated High School
Ypsilanti, MI06-1992
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Maintaining stock levels
- Stock replenishment
- Active listener
- Visual display installations
- Time management
- Multitasking
- Customer service
- Product knowledge
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Merchandiser
Reyes Coca-Cola
07.2025 - Current
Security Officer
Allied Universal Security Services
03.2023 - 07.2025
Order Picker/Warehouse Packer
Eby-Brown
07.2021 - 01.2023
Lincoln Consolidated High School