Robin Smith

• Responsible for one-on-one and group training of hospitality accounting professionals utilizing M3 accounting and reporting software. Perform all phases of group training and ensure customer knowledge and understanding of all system functions through classroom training, videos, and web conferencing.
• Streamlined onboarding process for new hires, resulting in reduced time to productivity.
• Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.

Courses taught:

Computer Application for Business w/Lab - COMP 100

Data Analysis with Spreadsheets w/Lab - BIS 155

Database Essentials for Business w/Lab - BIS 245

Introduction to Business & Technology - BUSN 115

International Business w/Lab - BUSN 369

• Increased student retention by providing individualized support and tailored feedback on assignments.
• Improved overall course quality through the implementation of regular evaluations, incorporating student feedback into future improvements.

Courses taught: all levels of accounting, computer literacy, human relations, business math, total quality management, and business law.

• Increased student motivation by developing engaging lesson plans that catered to various learning styles.
• Mentored new teachers, sharing valuable insights and strategies for classroom success.
• Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.