Robin Smith
Merrimack,NH
Summary
Dedicated and experienced in office administration specializing in motor vehicle RSAs, supervision, and cash reconciliation. I have a proven ability to prioritize tasks, supervise staff, and ensure compliance with regulatory requirements. Adept in maintaining accurate records and providing exceptional customer service.
Overview
12
12
years of professional experience
Work History
Executive Secretary-HR
Town Of Merrimack
12.2021 - Current
- Served as point person for employee questions regarding Town Benefits programs.
- Processed Leave requests, evaluations, and other Human Resources related forms.
- Handles short-term disability and workers' compensations claims processing.
- Assisted in the operation and maintenance of computerized applicant tracking and onboarding systems.
- Kept director informed of updated confidential medical documentation requirements and extensions of leave of absence.
Account Clerk II
Town Of Merrimack
07.2019 - 12.2021
- Registered motor vehicles, boats, trailers, and construction equipment, including preparing title applications and transferring ownership.
- Provided excellent customer service addressing service needs, questions and transactions through effective communication.
- Reconciled vital records to ensure financial balance and accuracy.
- Examined Clerk's documents and titles for completeness and accuracy.
- Balance and prepared deposits for the Town Clerk/Tax Collector's office, rectifying any discrepancies.
Motor Vehicle Clerk II
City Of Nashua
01.2018 - 07.2019
- Registered motor vehicles, trailers and boats for the city, including preparation of titles as needed.
- Issued and audited decals to ensure accuracy of transactions.
- Collected payments for parking violations.
Bar Manager
Common Man
12.2011 - 12.2018
- Managed inventory for two bars, ensuring adequate and cost-effective ordering of products.
- Followed up on incomplete or damaged orders to maintain operation efficiency.
- Managed a team and created schedules to ensure coverage.
- Provided excellent customer service.
Skills
- Time management expertise
- Advanced multitasking
- File Management
- Guest Relations
Timeline
Executive Secretary-HR
Town Of Merrimack
12.2021 - Current
Account Clerk II
Town Of Merrimack
07.2019 - 12.2021
Motor Vehicle Clerk II
City Of Nashua
01.2018 - 07.2019
Bar Manager
Common Man
12.2011 - 12.2018
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