Robin Smith

• Responsible performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship.

• Exercise good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory.

• Ensure that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner.

•Promote a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results.

•Collaborate with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

•Teach students, new employees and others as assigned by Manager.

•Perform qualitative and quantitative tests and examination using various analyzers and/or manual methods.

•Organize workload and sets priorities.

•Utilize all available work time by assisting others and performing additional tasks.

•Meet turnaround time expectations as defined by management.

•Demonstrate the six elements of competency for test systems used to generate patient test results in all areas assigned to work.

•Recognize, investigate and help resolve test discrepancies.

•When problems arise, take appropriate action to investigate and address and notify management and the medical director for follow-up.

•Perform instrument calibrations, quality control testing, maintenance, and function checks.

•Adjust work schedule to accommodate departmental/organizational needs.

•Appropriately utilize the time recording system.

•Use resources efficiently; does not waste supplies.

•Restock section inventory levels as needed.

•Seek opportunities to expand learning beyond baseline competencies with a focus on continual development.

•Review and utilize Standard Operating Procedure and offers suggestions for improvement

• Performed all authorized moderate and high complexity testing in Blood Bank and Chemistry
• Performed assigned testing responsibilities for all phases of testing, including preanalytic, analytic, and postanalytic processes. This included accurate patient identification, proper specimen collection and handling, as well as performing and reporting each test method.
• Demonstrated competence through proficiency testing
• Evaluated the validity of patient test results by performing and evaluating quality control samples
• Ensured comprehensive documentation of quality control and patient testing, as well as maintenance and corrective action activities.
• Instructed and supported new technologists, technicians, and lab assistants while facilitating teaching programs for MT and MLT students.
• Assisted in troubleshooting instruments when needed.
• Assisted in requisitioning necessary supplies, reagents, and blood components.

• Provided feedback on employee performance based on observed results during training sessions.
• Recommended changes or improvements in existing training processes as needed.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.
• Adapted teaching methods according to the needs of individual learners or groups.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.
• Collaborated with other departments to ensure that customers' needs were met within established timelines.
• Monitored customer interactions with the team to identify areas of improvement or opportunities for growth.
• Assisted with recruiting and hiring perspective candidates.
• Motivated teams by recognizing and rewarding excellence.
• Encouraged a positive and productive work environment among team members.
• Ensured compliance with company policies and regulatory requirements related to customer service.