Robin Smith
Morgantown,WV
Summary
Proven to excel in high-volume dining environments, I leveraged strong multitasking and exceptional customer service skills at Ruby Tuesday to enhance guest experiences. My expertise in cash handling and beverage preparation, combined with a strong work ethic, drove significant improvements in service efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Ruby Tuesday
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Production Worker
Goodwill
09.2022 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tagged and priced clothing items.
Cashier
Martins Grocery Store
05.2022 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
TJ Maxx
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Five Below
11.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Art Education
West Virginia University
Morgantown. WV05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Menu memorization
- Safe food handling
- Food running
- High volume dining
- Suggestive selling
- Table bussing
- Dining area maintenance
- Beverage preparation
Timeline
Server/Bartender
Ruby Tuesday
07.2024 - Current
Cashier/Production Worker
Goodwill
09.2022 - 09.2024
Cashier
Martins Grocery Store
05.2022 - 08.2022
Cashier
TJ Maxx
05.2021 - 08.2021
Cashier
Five Below
11.2020 - 08.2021
Bachelor of Arts - Art Education
West Virginia University
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