Robin Spurlock

• Verified patient details and insurance coverage and collected co-pays.
• Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
• Arranged forms and charts for each patient.
• Registered patients for labs, surgeries and radiology.
• Calculated collectible amount due for procedures.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.

developed new service and sales area in Southern West Virginia. Built relationship with new industrial customers.

introduced them to Belzona which was the product we were the distributor for. Set up new accounts and sold products and service. Scheduled and worked on all my installations in my area.

• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Increased monthly gross sales from $500,000.00 to $1,250,000.00 and exceeded goals for sales, revenue and profit margins in three years.

• Checked items received against items ordered by verifying receipts.
• Researched suppliers based on availability, quality, selection, and price.
• Computed and created purchase orders in Peachtree to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Negotiated with suppliers, vendors, and other representatives.