Work Preference
Summary
Work History
Education
Skills
Timeline
Generic
Open To Work

Robin Sweet

New Caney,TX

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Writer and EditorCustomer Service ProfessionalAdmin Professional

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: New Caney, TX, USKingwood, TX
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Versatile Content Writer proficient in researching, writing and editing diverse content. Clear communicator who provides constructive feedback and specific suggestions to dramatically improve writing of staff. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 10+ year history of superior performance in remote environments.

Work History

Writer and Editor

Self Employed Writer
Spring, TX
06.2011 - Current
  • Wrote and published two fiction books
  • Wrote numerous articles for newsletters and publications
  • Performed in-depth research into topics to include factual information and authentic details in books
  • Edited five books and numerous articles for grammar, clarity, content and formatting

Customer Service Professional

H&R Block Tax Svc
Humble, TX; Kingwood, TX
01.2022 - 04.2026
  • Maintained confidentiality while filing and securing completed returns
  • Answered multiple telephone lines to screen and forward calls, take messages, schedule appointments and provide information to clients
  • Updated and maintained appointment calendars
  • Greeted clients and checked them in with appropriate tax preparer
  • Consulted with tax preparer after completion to correctly charge client at check out
  • Checked with IRS for acceptance or rejection of returns
  • Delivered exceptional customer support by addressing inquiries and resolving issues efficiently.

Journalism Teacher

Huntsville High School
Huntsville, TX
08.2009 - 05.2011
  • Advised and edited student-produced newspaper and yearbook publications
  • Created lesson plans to teach ethics, social media usage and written communication
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions
  • Worked closely with students to deliver project requirements, develop solutions and meet deadlines
  • Assessed student learning and growth through regular evaluations, assignments and tests

Journalism Teacher

Dekaney High School
Spring, TX
08.2007 - 05.2009
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions
  • Fostered positive, student-centered classroom environment by encouraging opinion sharing
  • Delivered informative lectures and used research materials to help students grasp concepts in accordance with TEKS
  • Assessed student learning and growth through regular evaluations, essays and daily assignments
  • Administered state and national tests
  • Facilitated student-led news projects, fostering collaboration and critical thinking skills.

Education

Cisco Computer Networking Certification -

Bachelor of Arts - undefined

North Harris College
Houston, TX
08-2002

Associate of Applied Science - Applied Studies

Our Lady of the Lake University
San Antonio, TX
05-1998

Associate of Applied Science - Communications Radio/TV Broadcasting

Alvin Community College
Alvin, TX
12-1994

Skills

  • Verbal and Written Communication
  • Customer Service-Oriented
  • Correspondence Management
  • Attention to Detail
  • Service-Oriented Mindset
  • Critical Thinking
  • Spelling, Punctuation and Syntax
  • Editing and Fact-checking Skills
  • Story and Content Idea Development
  • Research and Document Editing
  • Content development
  • Exceptional storytelling

Timeline

Customer Service Professional

H&R Block Tax Svc
01.2022 - 04.2026

Writer and Editor

Self Employed Writer
06.2011 - Current

Journalism Teacher

Huntsville High School
08.2009 - 05.2011

Journalism Teacher

Dekaney High School
08.2007 - 05.2009

Bachelor of Arts - undefined

North Harris College

Associate of Applied Science - Applied Studies

Our Lady of the Lake University

Associate of Applied Science - Communications Radio/TV Broadcasting

Alvin Community College

Cisco Computer Networking Certification -

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Robin Sweet