Robin Taylor
Pasadena,Texas
Summary
Professional with strong background in logistics and clerical operations, ready to excel in this role. Known for effective team collaboration and adaptability to changing needs. Brings expertise in data entry, inventory management, and customer service. Dependable and results-focused, ensuring smooth operations and high efficiency.
Overview
19
19
years of professional experience
Work History
Terminal/Safety Compliance Clerk
Quantix SCS LLC
02.2023 - 10.2024
- Manage and maintain supplies by ordering, receiving, and stocking terminal supplies
- Received, sorted, and distributed incoming mail and packages.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Showcased multitasking abilities while juggling multiple responsibilities simultaneously without compromising quality or timeliness.
- Ensured smooth operations by maintaining organized files for easy retrieval of information.
- Evaluated effectiveness of compliance training programs, suggesting improvements to ensure employees were well-equipped to meet regulatory requirements.
- Demonstrated strong attention to detail while handling sensitive data, maintaining confidentiality at all times.
- Created and maintained compliant work environment.
Billing Clerk
Acend Inc.
11.2021 - 07.2022
- Executed billing tasks and recorded information in company databases.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
Settlement/ Billing Specialist
WW Rowland Trucking
01.2019 - 04.2020
- Accurately processing weekly settlements by entering data into the computer system as indicated by drivers manifest
- I printed the settlement recaps, ensuring accuracy and would distribute them in a timely manner
- I would work in conjunction with the terminals to ensure proper transfers and weekly closings
- I would look over and make corrections if there were any errors
- As in completion of the settlements I would give to the dispatch department to distribute to the drivers
- I would scan daily and file documents in the proper area
- May perform other duties as requested
- Trained new team members on settlement processes, ensuring smooth onboarding and knowledge transfer.
Settlement Clerk Contract assignment
Link Staffing
06.2018 - 01.2019
- Streamlined settlement processes by implementing efficient data entry and verification techniques.
Administrative Assistant
Burnett Specialists
07.2017 - 10.2017
- Temporary Assignments
- Responsibilities include supporting the manager of sales and events
Administrative Assistant in Finance Department
Clear point
10.2011 - 05.2016
- Duties include filing, shipping, entering bills against inventory and invoicing shipments
- Additional responsibilities include scanning/faxing invoices to the proper terminal for approval, maintaining office supplies, and supporting all departments as administrative assistant
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Office asst. Part-time
Bio-Medical & Pharmaceutical Mfg.
10.2010 - 10.2011
- Proven ability to learn quickly and adapt to new situations.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Office Asst. /Front desk
Clear point
05.2010 - 07.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Front Desk Receptionist
Employee Staffing Inc.
04.2008 - 02.2008
- Duties included greeting vendors, customers, job applicants and other visitors
- Operate switchboard to route incoming calls and place outgoing calls
- Responsible for assisting the Executives as needed
- Distributed mail to correct departments, maintain the schedule of the conference room, order lunch on a daily basis, maintained a tidy conference room, and supplied support for all office equipment
Front Desk Receptionist
Rawson LP
03.2006 - 04.2006
- Duties included greeting vendors, customers, job applicants and other visitors
- Operate switchboard to route incoming calls and place outgoing calls
- Responsible for assisting the Executives as needed
- Distributed mail to correct departments, maintain the schedule of the conference room, order lunch on a daily basis, maintained a tidy conference room, and supplied support for all office equipment
Education
High School Diploma -
Pasadena High School
Pasadena, TXSkills
- Experience working in a fast pace terminal/office environment
- Ability to use various office equipment including switchboard, computer, fax scanner, and copier
- Excellent organizational skills
- Shipping and receiving
- Filing systems
- Customer satisfaction
Timeline
Terminal/Safety Compliance Clerk
Quantix SCS LLC
02.2023 - 10.2024
Billing Clerk
Acend Inc.
11.2021 - 07.2022
Settlement/ Billing Specialist
WW Rowland Trucking
01.2019 - 04.2020
Settlement Clerk Contract assignment
Link Staffing
06.2018 - 01.2019
Administrative Assistant
Burnett Specialists
07.2017 - 10.2017
Administrative Assistant in Finance Department
Clear point
10.2011 - 05.2016
Office asst. Part-time
Bio-Medical & Pharmaceutical Mfg.
10.2010 - 10.2011
Office Asst. /Front desk
Clear point
05.2010 - 07.2010
Front Desk Receptionist
Employee Staffing Inc.
04.2008 - 02.2008
Front Desk Receptionist
Rawson LP
03.2006 - 04.2006
High School Diploma -
Pasadena High School
Similar Profiles
Jacqueline DeitrichJacqueline Deitrich
Project Administrator at SCS Builders LLCProject Administrator at SCS Builders LLC
Ariele Melissa PietroniAriele Melissa Pietroni
Office Manager at SCS Mechanical LLCOffice Manager at SCS Mechanical LLC
Renee AizpruaRenee Aizprua
UI/UX Designer Freelance at SCS Group LLCUI/UX Designer Freelance at SCS Group LLC