Robin Thompson
Evans,GA
Summary
Talented professional successful at consistently delivering the highest quality service. Fast worker focused on going the extra mile to sell more and keep customers happy. Committed to attracting new customers by maintaining consistent excellence in service. Highly trained critical care nursing professional accomplished in managing patients' conditions and delivering key treatments. Over 15 years of CVICU experience. Expert in monitoring health and care to proactively meet individual patients' needs. Fully qualified and certified to care for patients with a wide range of histories and care requirements. Versed in Joint Commission standards and nursing process. Excel in communication, teamwork, and adaptability to rapidly changing situations, ensuring optimal patient care and safety in high-pressure environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Consultant
Rodan & Fields
San Ramon, CA
04.2014 - Current
- Top ten in sales out of a team of 30
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Attended trade shows and conferences to promote products and services.
- Performed cold calls to prospective customers to introduce company offerings.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Advised customers on best practices when using company products or services.
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
RN-CRITICAL CARE
Augusta University Hospital
Augusta, GA
09.2013 - Current
- Provide direct care to the acute and critically ill cardiac, surgical, and trauma patients, including, but not limited to, NSTEMI, STEMI, CHF, CT surgery, vascular, oncology, ENT, and plastics
- Clinical judgment and reasoning skills, including decision-making and critical thinking
- Proficient in the care of patients requiring ventilator management, dysrhythmia interpretation, Impella, IABP, EKOS, PPM, ICD, CRRT, ECMO, hypothermia protocol, and invasive line monitoring, including Swan-Ganz, central lines, and arterial lines.
- Significant experience with Impella
- Leadership responsibilities, including charge nurse duties and Chairman of the Shared Governance Council.
- Assessed, monitored, and documented patient status and care throughout the shift.
- Provided direct nursing care to critically ill patients in a fast-paced environment.
- Developed individualized treatment plans based on assessment of the patient's condition.
- Administered medications accurately and per protocol.
- Maintained current knowledge of evidence-based practice guidelines for critical care.
- Instructed patients and families on disease processes, treatments, and self-care techniques.
- Supervised unlicensed personnel performing delegated tasks within scope of practice as assigned.
- Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
- Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
- Mentored new nurses on practices and procedures to drive patient outcome goals.
- Provided guidance and support to team members on a daily basis.
- Monitored employee performance, providing feedback and coaching when necessary.
- Developed strong relationships with internal stakeholders, vendors, customers.
RN, Critical Care
Aiken Regional Hospital
Aiken, SC
02.2022 - 01.2024
- Provided direct nursing care to critically ill patients in a fast-paced environment.
- Performed advanced life support skills, including intubation, chest tube insertion, lumbar puncture, and central line placement.
- Collaborated with interdisciplinary team members to ensure quality patient outcomes.
- Fostered positive relationships with physicians, staff members, and other healthcare professionals to ensure optimal patient care.
- Participated in daily rounds with medical staff to discuss plan of care for each patient.
- Managed multiple tasks simultaneously while maintaining accurate documentation standards according to hospital policy.
- Supervised unlicensed personnel performing delegated tasks within the scope of practice as assigned.
- Conducted educational sessions for new employees regarding proper procedures for caring for critically ill patients.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation, Impella, IABP, ventilator, CRRT, and chest tube management.
- Treated patients with a broad range of acute, life-threatening diagnoses.
RN-CRITICAL CARE
Compunnel Healthcare
10.2021 - 02.2022
- Provide direct care to critically ill SARS-CoV-2 patients, including medical management of comorbities, ventilator/respiratory management, CRRT, central lines & arterial lines
- Adaptation to new facilities protocols paired with split-second decision making to ensure continuity of care
- Collaboration with team members and colleagues to achieve improved/optimal patient outcomes
- Charge nurse duties and skills.
RN- PERIOPERATIVE NURSE
Augusta Plastic Surgery
Martinez, GA
02.2008 - 04.2020
- Nurse circulator in plastic surgery center/operating room
- Preoperative and post-operative care of patients
- Knowledgeable about operating room policies and procedures
- Experienced with chart audits and quality assurance
- Proficient with Nextech charting system.
RN- CRITICAL CARE
Staffing agency
Albany, GA
08.2004 - 07.2006
- Agency nurse at a 443 bed hospital
- Worked in Surgical, Medical and Cardiac ICU
- Clinical judgement and reasoning skills.
- Provided direct nursing care to critically ill patients in a fast-paced environment.
- Collaborated with interdisciplinary team members to ensure quality patient outcomes.
- Fostered positive relationships with physicians, staff members, and other healthcare professionals to ensure optimal patient care.
FLIGHT RN/ PARAMEDIC
Air Med Inc
Augusta, GA
06.2004 - 09.2005
- Satellite life flight base for Augusta flight company (closed in 2005)
- Advanced care and transport of medical and trauma patients
- Advanced airway management including rapid sequence intubations
- Advanced pharmacological treatment
- Cardiology ICU & clinic
- Surgical ICU
- Trauma ICU
- Plastic Surgery
- Cerner electronic health record.
Education
BSN -
Western Governors University
11-2024
NURSING -
Abraham Baldwin College
01.2003
PARAMEDIC -
Southern Reg. Technical College
01.1998
Skills
- Leadership expertise
- RN-CRITICAL CARE
- Experienced in CVICU, SICU, Trauma ICU
- Healthcare Team Collaboration
- Community Networking
- Customer liaison
- Prospecting skills
- Leads Prospecting
- Time Management
- Online Marketing
- Life-sustaining machines
- Interdisciplinary Collaboration
- Unit Management and Leadership
- Leadership and task delegation
- Leadership and mentoring abilities
- Peer Mentoring
Affiliations
AMERICAN COLLEGE OF CARDIOLOGY
Certification
- ACLS, 05/01/23
- BLS, 05/01/23
- RN, Georgia, True
Personal Information
Title: RN
Volunteer Experience
- AUGUSTA ANIMAL SERVICE
- ANGELIC COMMUNITY RESOURCE
Accomplishments
- Recipient of 'Outstanding Georgia Citizen Award'
- Lead Council for Shared Governance
- Multiple Daisy Award Nominations
Timeline
RN, Critical Care
Aiken Regional Hospital
02.2022 - 01.2024
RN-CRITICAL CARE
Compunnel Healthcare
10.2021 - 02.2022
Sales Consultant
Rodan & Fields
04.2014 - Current
RN-CRITICAL CARE
Augusta University Hospital
09.2013 - Current
RN- PERIOPERATIVE NURSE
Augusta Plastic Surgery
02.2008 - 04.2020
RN- CRITICAL CARE
Staffing agency
08.2004 - 07.2006
FLIGHT RN/ PARAMEDIC
Air Med Inc
06.2004 - 09.2005
- ACLS, 05/01/23
- BLS, 05/01/23
- RN, Georgia, True
BSN -
Western Governors University
NURSING -
Abraham Baldwin College
PARAMEDIC -
Southern Reg. Technical College
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