Robin Thompson
Saint Clair,MI
Summary
Results-oriented professional knowledgeable about wide range of loan products. Professionally works with different customers to meet individual needs and maximize bank revenue. Analytical problem-solver tenacious in pursuing sales opportunities. Resourceful professional in financial services, known for high productivity and efficient task completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptability skills to achieve goals and meet client needs.
Overview
2025
2025
years of professional experience
Work History
Senior Mortgage Loan Officer
Union Home Mortgage Corp
Strongsville, OH
12.2016 - Current
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Reviewed and evaluated loan applications, including income documents, employment history, and other financial records.
- Assisted applicants in selecting the best loan program based on their needs and qualifications.
- Ensured compliance with federal, state, local laws and regulations related to mortgage lending activities.
- Provided guidance on government programs such as FHA and VA loans.
- Maintained updated knowledge of current industry standards and trends related to mortgage products offered by the company.
- Attended relevant conferences or seminars in order to stay abreast of new developments within the industry.
VP Commerical Loans Middle Market
Eastern Michigan Bank
Port Huron , MI
01.1994 - 04.2003
- Developed strategic plans to align business objectives with the company's long-term goals.
- Cultivated relationships with key stakeholders, including customers, vendors, and partners.
- Analyzed competitive landscape to develop strategies for maintaining a competitive edge in the industry.
- Executed on-time, under-budget project management to adhere to project road map.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Fostered collaboration and development of new practices by business leaders.
- Drove revenue by cultivating successful client relations.
Senior Mortgage Loan Officer
Talmer Bank & Trust
Troy , MI
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Reviewed and evaluated loan applications, including income documents, employment history, and other financial records.
- Assisted applicants in selecting the best loan program based on their needs and qualifications.
- Ensured compliance with federal, state, local laws and regulations related to mortgage lending activities.
- Prepared loan packages for submission to underwriting department.
Education
BBA - Management
University of New Brunswick
St John New Brunswick Canada 06-1982
Skills
- Underwriting knowledge
- Documentation verification
- Financial analysis aptitude
- Negotiation abilities
- Closing coordination
- Loan management
- Licensed Mortgage Loan Originator
- Regulatory Compliance
- Relationship selling
- Sales Development
- Client Account Management
- Marketing expertise
- Business referral management
- Desktop Underwriter expert
- Credit evaluation
- Financial Analysis
- Negotiation Tactics
Timeline
Senior Mortgage Loan Officer
Union Home Mortgage Corp
12.2016 - Current
VP Commerical Loans Middle Market
Eastern Michigan Bank
01.1994 - 04.2003
Senior Mortgage Loan Officer
Talmer Bank & Trust
BBA - Management
University of New Brunswick
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