Summary
Work History
Education
Skills
Timeline
Generic

Robin Townsend

Pittsburg,CA

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Work History

Unit Assistant

Kaiser Medical Center
  • Supported nursing staff and a team of physicians in patients' treatment
  • Answered telephone calls and routed internal and external phone calls
  • Maintained records of inventory and ordered supplies as required
  • Monitored cleaning of bed linens
  • Assisted unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer related issues
  • Admitted, transferred and discharged patients to other units or facilities
  • Answered call lights from the nurses station and followed-up with patients and family members with discharge information
  • Made follow-up Doctor’s appointments
  • Input history and physical into Epic and Health Connect computer system

Disaster Service Worker/Hotel Site Lead

Goodwill Industries
  • The On-Site Hotel Lead is responsible for managing a site including coordinating intake and client referrals and setting up sustainable coordination between non-profit contractors, Disaster Service Workers(DSW), site contractors and training onsite partners
  • Onsite Hotel Leads will work closely with onsite staff from the Department of Public Health (DPH), Human Services Agency (HSA) and non-profit contractors focused on meeting the needs of guests and patients
  • Lead daily meetings with all site staff at shift changes to ensure effective communication and coordination
  • Communicate site status and updates regularly to the Onsite Hotel Monitors and escalate issues as needed to the HSH Site Operations Point of Contact
  • Ensure onsite wellness checks and symptom screening are being provided
  • Ensure SIP site policies and procedures are followed
  • Ensure daily updates with on-site staff regarding room turnover, cleaning, and occupancy schedule
  • Communicate with DPH and/or HSH site staff regarding any guest health related, medical, and/or behavioral issues; notify the HSA DOC Housing Site Manager
  • Replenish supplies, if necessary
  • Additionally, clean and sanitize all work areas

Administrative Support

Rubicon Programs
  • Monitor front desk
  • Answer phone
  • Greet clients and connect them to Rubicon coaches
  • Maintain office cleanliness and safety
  • Participate in Zoom meetings and interviews

Care Provider

Independent Care Provider
  • Home management tasks including housekeeping, laundry, shopping and errands
  • Prepares and serves simple modified diets according to instruction and assists with feeding as necessary
  • Assists with bathing, dressing, grooming and skin care
  • Assists self-directing clients with transfers and ambulation including use of cane, walker and wheelchair
  • Assists self-directing clients with medication reminders or refills the clients’ prescription at the local pharmacy as specified on care plan

Event Security Guard

Allied Universal at Chase Center
  • Monitors entry and exit points to specific areas of the stadium
  • Provides Security escorts per event requirements and greets/directs guests to seating
  • Performs routine procedures utilizing bag search prior to guest entering vicinity
  • Receives and act on complaints from patrons according to established policies and procedures

Education

Associate of Arts - Health Administration

Contra Costa R.O.P
Pittsburg, CA
01-2025

CPR & First Aid Certifications - Health Administration

Safety Training Seminars
Pittsburg, CA
10-2024

Certificate of Technical Studies - Administrative Medical Assistant

Pittsburg Adult Education Center
Pittsburg,CA
06-2022

Computer Office Business Application Certificate -

Sierra Adult School
San Pablo, CA

High School Diploma -

Presentation Private High School
Berkeley, CA

Skills

    Medical terminology

    Patient care expertise

    Unit administrative support

    HIPAA compliance

    Patient scheduling

    Customer service

    Medical terminology knowledge

    Vital sign monitoring

    EMR / EHR

    Direct patient care

    Clinical documentation

    Patient-focused care

    Data entry

    Maintaining confidentiality

    Professionalism and ethics

    Compassionate caregiver

Timeline

Unit Assistant

Kaiser Medical Center

Disaster Service Worker/Hotel Site Lead

Goodwill Industries

Administrative Support

Rubicon Programs

Care Provider

Independent Care Provider

Event Security Guard

Allied Universal at Chase Center

Associate of Arts - Health Administration

Contra Costa R.O.P

CPR & First Aid Certifications - Health Administration

Safety Training Seminars

Certificate of Technical Studies - Administrative Medical Assistant

Pittsburg Adult Education Center

Computer Office Business Application Certificate -

Sierra Adult School

High School Diploma -

Presentation Private High School
Robin Townsend