Robin Tubb

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Organized office events and activities aimed at enhancing employee morale.
• Managed events in collaboration with various vendors, including customer appreciation gatherings.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Contributed to the setup of initial loan contracts.
• Generated management-focused reports detailing reimbursement associated with company credit cards.

• Contributed to marketing initiatives by distributing promotional materials at events and within the local community.
• Conducted tours of newly built properties listed for sale.
• Designed targeted marketing resources to attract prospective buyers.
• Engaged with prospective customers via structured cold call campaigns.
• Organized engaging events tailored for employees.

• Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
• Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
• Obtained documents such as proof of insurance and HOA statements.
• Maintained open communication with lenders, brokers and borrowers.
• Prepared estimated closing statements for buyer and seller.

• Enhanced coordination of real estate contract transactions.
• Handled timely disbursement of monthly financial obligations.
• Managed consultation appointments by optimizing borrower availability coordination.
• Coordinated pre-closing walkthroughs.
• Organized open houses to showcase properties to potential buyers.

• Helped conduct interviews and prepared applications for prospective loans.
• Oversaw and scheduled weekly monetary supply distribution.
• Executed branch opening and closing tasks to maintain seamless operations.
• Created multiple new customer accounts, enhancing business growth.

Procured necessary supplies for branch.