Robin Turner
Chesapeake,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Scheduling Coordinator
Newark Beth Isreal Hospital
Newark, NJ
06.2013 - Current
- Scheduled appointments for clients and customers, ensuring an appropriate amount of time was allotted for each appointment.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments.
- Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Patient Service Representative
Newark Beth Isreal Hospital
Newark, NJ
06.2013 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
Medical Billing Representative
Dr's James Franklin and Annette Cozzaelli, M.D
Nutley, NJ
07.2005 - 12.2010
- Reviewed and processed medical insurance claims for accuracy, completeness and compliance with insurance regulations.
- Performed data entry of patient information into practice management software.
- Maintained accurate records of all billing activities in accordance with HIPAA standards.
- Resolved any discrepancies or errors in billing documents through research and negotiation with payers.
Education
GED -
La Casa De Don Pedro
Newark, NJ05.2013
Business Management - Business Management
Stratford Career Business Institute
St. Albans, Vt01-2013
Computerized Medical Biling
Career Tech Business School
East Orange, Nj02-1997
Skills
- Strong Work Ethic
- Timesheet Management
- Interpersonal Relationships
- Program Organization
- Problem-Solving
- Quality Assurance Controls
- Conflict resolution abilities
- Electronic Health Records Management
- Organizational abilities
- Teamwork and Collaboration
- Billing and Collection Procedures
- Clerical Support
- Multitasking and Organization
- HIPAA Compliance Certification
- Records Management
- Commercial and Private Insurance
- Account follow-up
- Collections Management
References
References available upon request.
Timeline
Scheduling Coordinator
Newark Beth Isreal Hospital
06.2013 - Current
Patient Service Representative
Newark Beth Isreal Hospital
06.2013 - Current
Medical Billing Representative
Dr's James Franklin and Annette Cozzaelli, M.D
07.2005 - 12.2010
GED -
La Casa De Don Pedro
Business Management - Business Management
Stratford Career Business Institute
Computerized Medical Biling
Career Tech Business School
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