Robin Turner
Leasing Agent / Realtor / Sales Manager
Menifee,CA
Summary
I have built my Life on helping people. I have found being A real estate professional very rewarding. with my proven track record at Drive Real Estate, excelling in lease administration and customer service. Leveraged strong negotiation skills to enhance tenant satisfaction and maintain high occupancy rates. Recognized for implementing innovative marketing strategies that significantly boosted lease signings and fostered lasting client relationships.
Overview
21
21
years of professional experience
Work History
Lead Leasing Agent
Drive Real Estate
01.2021 - Current
- Increased lease signings by conducting thorough property tours and providing comprehensive information to potential tenants.
- Maintained high occupancy rates by proactively addressing tenant inquiries and concerns, fostering a positive living environment.
- Developed strong relationships with local businesses, promoting property visibility and generating referral leads.
- Assisted property management team in the implementation of new policies or procedures aimed at enhancing resident experience and overall satisfaction.
- Created visually appealing promotional materials highlighting unique property features that attracted potential tenants'' attention during presentations or virtual tours.
- Conducted regular follow-ups with prospective tenants, cultivating a pipeline of potential leads for future leasing opportunities.
- Implemented effective marketing strategies to attract prospective tenants through various channels such as social media, online listings, and open houses.
- Maintained accurate records of all lease transactions, ensuring timely submission of required documentation related to renewals or terminations within established deadlines.
- Managed leasing process for successful tenant placement, streamlining the application and approval procedures.
- Oversaw the maintenance of property grounds, ensuring all common areas remained clean and inviting for residents and guests.
- Negotiated lease terms with prospective tenants to secure mutually beneficial agreements while maintaining compliance with fair housing regulations.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Realtor/Senior Sales Manager
Drive Real Estate
01.2021 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Owned and Operated my own Century 21 Franchise for several years. Ran all day to day operations. Lead weekly Sales meeting's as well as new agent Training program.
Education
BBA - Bussiness
Mt SAC Collage
San Dimas, CA05-1989
Skills
- Strong negotiation skills
- Property inspections
- Fair housing regulations
- Goal-oriented mindset
- Property management
- Conflict resolution
- Social media marketing
- Maintenance coordination
- Prospecting techniques
- Lease administration expertise
- Digital advertising
- Customer service
- Fair housing policies
- Clear communication
- Lease renewals
- Team collaboration
- Lease agreements
- Telephone and email etiquette
- Creative problem solving
- Customer service expertise
- Unit inspection
- Phone and email etiquette
- Training and mentoring
- Relationship building
- Property tours and inspections
- Flexible schedule
- Leasing and sales
- Application processing
- Staff management
- Property marketing
- Property tours
- File management
- Event planning
- Business processes and procedures
- Sales techniques
- Business development
- Database management
- Lead conversion
- Resident retention programs
- Fair housing compliance
- Prospect vetting
- Unit maintenance
- Property tour coordination
- Resident assistance
- Lease administration
- Teamwork
- Problem-solving
Timeline
Lead Leasing Agent
Drive Real Estate
01.2021 - Current
Realtor/Senior Sales Manager
Drive Real Estate
01.2021 - Current
BBA - Bussiness
Mt SAC Collage
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